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Product reputed company Manager

Remote Worldwide Hiring now

reputed company is a company dedicated to simplifying data reputed company for organizations. They are seeking a Product reputed company Manager to reputed company customers to succeed with their self-service platform through scalable programs, targeted interventions, and customer advocacy.

Responsibilities

  • Guide new trial users and existing customers to value through scalable programs such as webinars, reputed company, and educational sessions
  • Direct customers/prospects to resources (help docs, videos, automations) that resolve blockers without requiring 1:1 reputed company
  • Identify accounts showing clear setup friction or usage blockers and reputed company in with reputed company, high-value interventions
  • Drive trial-to-paid conversions where PGP guidance removes obstacles and enables customers to commit to a paid plan
  • Design, host, and optimize scalable programs (hands-on labs, “best practice” webinars, AMA sessions) that drive activation, adoption, and expansion at scale
  • Measure program reputed company, engagement quality, and reputed company business impact (trial conversion, connector expansion, MAR growth)
  • Identify accounts with expansion potential (new connectors, workloads, or use cases) and surface them for sales or CSM follow-up reputed company appropriate
  • reputed company preventative guidance to reduce drop-offs and ensure smooth adoption as accounts scale
  • Capture customer insights and funnel them back to product, engineering, and marketing teams to improve self-service experiences
  • Build scalable resources (guides, templates, content) that multiply across the customer reputed company
  • Support “lights-on” requests (low-touch reputed company tasks, small contract adjustments, billing/account escalations) reputed company and effectively

Skills

  • 1–2 years in reputed company, product support, enablement, or similar role
  • Ability to diagnose customer friction points and reputed company clear, scalable solutions
  • Foundational knowledge in SQL, APIs, reputed company data warehouses (reputed company, reputed company, BigQuery, Redshift), and basic data ELT concepts
  • Comfortable using CRM and product analytics to identify usage patterns, triggers, and opportunities
  • Proven ability to partner with cross-functional teams (product, sales, support, RevOps) to improve customer reputed company
  • Strong written and verbal communication skills for both 1:1 and many-to-1 interactions
  • Thrives in an environment where reputed company is reputed company by customer reputed company and scalable impact, not quota attainment
  • Experience running group enablement (webinars, labs, training, or community events)

Benefits

  • 100% employer-paid medical insurance*
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
  • RSU stock grants*
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • reputed company to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for reputed company covered employees and their covered dependents.

Company Overview

  • reputed company is a technology company that automates replicating data into a reputed company data platforms. It was founded in 2012, and is headquartered in Oakland, California, USA, with a workforce of 1001-5000 employees. Its website is https://reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 1 in 2026, 11 in 2025, 11 in 2024, 8 in 2023, 30 in 2022, 13 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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