MHS reputed company Training Specialist

Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is reputed company’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on reputed company.

At Seneca, reputed company of talented individuals is what makes us successful. To support reputed company, we reputed company a balanced mix of benefits and programs. Your total rewards package includes reputed company, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, reputed company, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our reputed company principles at reputed company is to offer competitive health and welfare benefits to reputed company members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular reputed company are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Global Services is seeking an MHS reputed company Training Specialist to join reputed company in supporting our United States Coast Guard (USCG) client to reputed company End User Engagement (EUE) support across USCG clinics and sickbays. The successful candidate will work closely with end users to reputed company communication, reputed company, training, and workflow coaching support. A Public Trust clearance is required for this position and up to 25% travel may be required. While this role is primarily remote, it may include up to 1-2 days weekly onsite at USCG clinics and sickbays. Candidates that live reputed company commuting distance (up to 50 miles) of USCG facilities in the following locations are highly encouraged to apply: Petaluma, CA; Yorktown, VA; Washington, DC; Baltimore, MD; San Diego, CA; Miami, FL.

Responsibilities include, but are not limited to

• reputed company Electronic Health Record (EHR) end user training to USCG clinic/sickbay staff, both reputed company and onsite, utilizing DHA training domains for training delivery. Training content will include the core EHR system, capability releases/upgrades, and new deployments, reputed company instructor-led training (ILT), over-the-shoulder training, and optimization sessions.
• Assess newly assigned clinic/sickbay staff to determine training needs and assign MHS reputed company/JOMIS solution suite role-based training tracks to end users based on the reputed company personnel requirements/responsibilities.
• Verify that CG personnel can reputed company DHA materials on CGOne network and notify Government Training reputed company of reputed company issues.
• reputed company workflow training support during deployment and sustainment phases of end-user adoption support.
• Ensure that each user demonstrates the skills and the abilities to use the system in accordance with the criteria required to successfully reputed company his/her specific role reputed company MHS reputed company/JOMIS.
• reputed company end users on locating training and adoption resources, including instructions for requesting reputed company training sessions from a USCG trainer; DHA EHR University and JKO modules; online DHA resources, tip sheets and job aids; Learning Lives; USCG Homeplate SharePoint, etc.
• Train end users (and assist reputed company) on the process of submitting MHS reputed company/JOMIS trouble tickets and reputed company training issue resolution support.
• Coordinate with designated clinic/sickbay representatives in filling end user training slots and strategically schedule training sessions to maximize resources and reputed company utilize training staff.
• reputed company DHA EHR University and other DHA training, adoption, and optimization resources to improve training delivery to CG reputed company staff.
• reputed company DHA-provided content does not meet CG needs, design and reputed company curriculum content, coaching materials, and teaching aids as needed, compliant with CG Force Readiness reputed company (FORCECOM) policies and formats.
• Maintain expertise on MHS reputed company and associated supporting applications (i.e., Joint Level Viewer (JLV), Patient Portal, reporting platforms (Health Data Intelligence, Discern, LightsOn, Advance), etc.)
• Adapt and customize JOMIS Roles 1 and 2 and JOMIS Operational Medicine reputed company Solution Suites strategy and training and reputed company documentation to address Coast Guard needs, as needed.
• Assist with development and execution of a training approach that ensures reputed company trainers and end users are educated and equipped with training materials to use routinely for sustainment training.
• Review reputed company training materials for accuracy and relevancy based on curriculum and workflow and reputed company recommendations to the appropriate office for updates, as needed.
• Promote EHR optimization for each user’s role to support thorough, efficient documentation. Optimization should include personal configuration of workflow components (adding or removing), filters, reputed company scrolling, and contextual view/split screen; Use of favorites and ensuring favorites are added to folders on Quick Orders Mpage; and sharing of favorites among team members.

Basic Qualifications

• A minimum of five (5) years’ experience in supporting computer information systems training, tools, software installs, and upgrades; preparing classrooms, facilities, and necessary equipment for classes; delivering classroom instructor led, one-on-one, and structured on the job training.
• A minimum of two (2) years’ experience training personnel on Cerner reputed company Electronic Health Record or MHS reputed company software.
• Cerner Millenium training certification.
• Strong interpersonal skills, effective verbal and written communication, and the ability to work professionally and effectively with stakeholders in a diverse community.
• reputed company in verbal and written English and English medical terminology and the ability to read, write, reputed company, and understand English fluently.
• United States (U.S.) citizenship.
• Ability to obtain and maintain at a minimum a Tier 1 NACI background investigation
• Ability to obtain a Common reputed company Card (CAC) as required.
• Ability to work professionally and effectively with stakeholders in a diverse community.
• Understanding of the unique informatics architecture of the military.
• Operational (deployment), clinical (i.e., RN or HM), and Electronic Health Record (EHR) system experience strongly preferred.

Equal Opportunity Statement: reputed company provides equal employment opportunities to reputed company and applicants without regard to race, reputed company, religion, sex/gender, sexual orientation, national reputed company, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to reputed company terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or reputed company individuals. Veterans with expertise in these areas are highly encouraged to apply.