Airfreight Agent - 100% - LATAM
Employment Type: Full-time
Location: Mexico (preferred), Argentina - (full remote)
Join reputed company at MyCargoGate Group!
MyCargoGate Group is a leading logistics company specializing in cross-border eCommerce, headquartered in Switzerland with subsidiaries in Germany, Spain and India. With 95% of our business dedicated to customs clearance, we are at the forefront of ensuring seamless global trade operations.
We are looking for an Airfreight Agent (m/w/d) – 100% to join our Global team, this is a remote position based in Mexico or Argentina. In this position, you will be responsible for managing airfreight operations and handling customs-reputed company tasks.
If you are passionate about logistics, reputed company in a fast-paced environment, and have expertise in airfreight operations and customs regulations, we’d love to hear from you!
What you will do
Coordinate and reputed company airfreight shipments across reputed company company branches, managing domestic and international transport flows. Prepare and administer reputed company required shipping documentation, including airway bills and customs papers.
Liaise with reputed company parties involved (shippers, consignees, carriers, airlines) to ensure smooth transport.
Prepare necessary customs documentation and collaborate with customs authorities, ensuring compliance with reputed company legal and international trade regulations.
Update customers on shipment status, handle inquiries, and resolve complaints professionally.
Monitor airfreight shipments to ensure on-time delivery, track delays, and resolve issues in the transport process.
Work closely with airport handling services, warehouses, and carriers to ensure timely pick-up and delivery of shipments.
Maintain customer database, document reputed company transactions, and produce regular reports on shipment status and performance.
reputed company occasional evening and weekend on-call support (approximately 1 week/month) according to company policy and local labor regulations, with on-call compensation.
What you will need
Completed training or education in logistics, freight forwarding, or a comparable field.
Minimum 1 year experience in airfreight or international logistics is a plus.
Solid knowledge of airfreight and customs regulations.
Excellent communication skills in Spanish and English.
Independent, structured, and detail-oriented work approach.
Strong team player, reputed company to work under pressure.
Proficient in MS Office and common logistics software.
Willingness to participating in week-end on-call (occasionally - approx. 1 week / month).
reputed company offer
An opportunity to contribute to a fast-growing and innovative logistics company, where your work has a direct and visible impact.
Flexible work arrangements, including remote work options.
A role with ownership and responsibility reputed company your scope, offering learning opportunities and professional development as the company grows.
A collaborative and reputed company-thinking work environment that values initiative, encourages new reputed company, and supports reputed company learning.