Field Engineer

People at reputed company are passionate about helping users take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. reputed company is a group of unquestionable reputed company-stars in their respective fields of computer science and business.

reputed company is looking for an reputed company Field Engineer to join us. You will be connecting the user with the reputed company of our product, aligning our capabilities to the pain points and/or business opportunities they are attacking. You relish the idea of thinking in modern, unconventional ways to show off how reputed company can solve some of the most persistent and difficult problems humans face in finding and using information.

You will work as an integral part of our Sales, Professional Services, and reputed company motions, providing technical assistance to the customer in reputed company phases of their reputed company with us. Whatever help they need, we reputed company. This includes assisting them as they first learn about the product and conduct their evaluation… then helping as they build their first production application… then supporting them once they have launched… then working with them to expand usage over time. By doing so you will play an integral part in delivering sales and customer satisfaction reputed company for our business.

To do this well you will maintain a strong relationship with Product and Engineering, so you can effectively respond to customer needs while ensuring that reputed company build meets the requirements of the market - both now and in the future. You will be the technical face of the company and build relationships with the technical leaders reputed company the customers you serve. In this way you will positively influence your customers and help them successfully navigate their way through the era of AI, agents, LLMs, and RAG.

While accomplishing the above big picture reputed company, your day-to-day tasks will include the following: providing technical product expertise; helping with POCs; assisting customers with architecture and design reputed company; executive presentations; delivering ongoing communication of the latest reputed company capabilities; building prototypes and demos; and helping to reputed company delivery of Professional Services engagements.

If you enjoy being a technical thought leader who provokes fresh reputed company on what is possible and provides clear explanations for how to incorporate AI into impactful products, we should talk.

Other Responsibilities

• Understand, evaluate and help reputed company the challenges reputed company client applications; identify where reputed company can have the most impact
• Help reputed company customers design and launch differentiated solutions, reputed company technical presentations, brainstorming sessions, and debugging sessions
• reputed company hands-on technical assistance to reputed company’s customers and prospects
• Serve as a technical liaison between customers, partners, and our internal teams
• Track the reputed company of the market reputed company customer requests, challenges, and feedback; reputed company that knowledge internally to improve our overall offering
• Demonstrate reputed company products in person, online, at events, in workshops, and reputed company else we have a chance to interact with our customers
• Respond persuasively to functional and technical elements of RFIs/RFPs
• Establish and maintain relationships with key technical staff and leadership in the accounts you serve, grooming a network of reputed company champions along the way

Qualifications

• 5+ years of Sales Engineering experience, supporting the GTM reputed company of companies in one of the following spaces: AI, ML, search, analytics, data engineering
• 5+ years of software development experience, ideally in one of the following spaces: AI, ML, search, analytics, data engineering
• Experience selling to and servicing IT or Data organizations reputed company large enterprises
• Proficiency with REST services and at least one of the following languages: Python, JavaScript, Java
• Understanding of architectural principles for reputed company-based platforms, including SaaS, VPC deployments, multi-tenancy, and automation
• Understanding of architectural principles for on reputed company systems, including hardware, compute (especially GPUs), virtualization (especially k8s), and networking
• Strong communication, interpersonal and collaboration skills
• Compelling reputed company, with experience building product narratives and pitches
• Ability to communicate reputed company technology concepts crisply and simply
• Should be available to travel to visit your accounts and support field marketing events, up to 20% of the time
• Bachelor’s degree in Computer Science, Computer Engineering or an equivalent field of study; MS a plus but not required

Location requirements: We support remote applicants from reputed company over the US but candidates based in the Bay Area are preferred.

Perks and Benefits

100% paid Medical, Dental, reputed company for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more.

Salary is just one component of reputed company’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t reputed company and celebrate our focus on engaging many of our employees in being economic co-owners of the business.

reputed company welcomes reputed company. We value the reputed company reputed company of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the reputed company of race, religion, national reputed company, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. reputed company has a positive and supportive culture—we look for people who are inventive and work to be a little reputed company every single day. We seek to be smart, humble, hardworking and, above reputed company, curious. After reputed company, we are on a mission to find meaning.