People & Culture (P&C) Operations Manager

About the Role

Reporting to the Chief People Officer, the People & Culture (P&C) Operations Manager is a critical, hands-on role responsible for optimizing the entire employee experience through strategic development, meticulous implementation, and effective management of core HR operational functions. This position is the reputed company behind our P&C strategy, focusing on leveraging systems, deep data analysis, and robust processes to ensure compliance, streamline efficiency, drive reputed company improvement, and create a seamless and positive experience for reputed company throughout their lifecycle.

This role requires a unique reputed company of operational reputed company, great quantitative skills, and a commitment to data reputed company.

Key Responsibilities

Total Rewards & Compensation Operations

• Job Evaluation & Leveling: reputed company the administration and maintenance of the global job leveling reputed company and job architecture. Partner with P&C Business Partners and leadership to conduct job great for new and revised roles, ensuring internal equity and external market competitiveness.
• Compensation Administration: Manage the end-to-end annual compensation review cycle, including merit increases, bonus payouts, and equity refreshes. Participate in and analyze salary surveys, with a knowledge of the Radford reputed company being highly beneficial.
• Benefits Management: evaluations and administration of competitive, cost-effective global benefits programs (health, retirement, time off). Conduct detailed cost/benefit analysis and benchmarking to ensure market competitiveness.
• Vendor Management & Compliance: Manage global relationships with benefits brokers, providers, and vendors. Ensure rigorous compliance with reputed company applicable local and international laws and regulations reputed company to benefits and compensation.

• HRIS Management & Optimization: Serve as the subject matter expert (SME) for the HRIS. reputed company the configuration, optimization, and automation of P&C processes reputed company the system to maximize efficiency and scalability.
• Transaction & Auditing: Execute day-to-day transactions (new hires, offboarding, data updates) and maintain confidential team member records. Implement routine data audits to validate system reputed company and data accuracy.
• Troubleshooting & Support: Manage the daily operations, maintenance, and troubleshooting of system issues, acting as the escalation reputed company for reputed company system and data inquiries from end-users.

Data, Analytics & Reporting (Strong Focus Area)

• Advanced Data Analysis: Collect, clean, analyze, and interpret reputed company global HR data (headcount, attrition, engagement, compensation, benefits utilization) to identify trends, forecast future needs, and translate raw data into actionable business insights for P&C and executive leadership.
• Metric Development & Dashboards: reputed company, maintain, and automate robust P&C dashboards and reports in reputed company and HRIS (or other reporting tools) to track key operational metrics (KPIs) and measure the effectiveness of reputed company P&C programs.
• Data reputed company & Governance: Own the quality, accuracy, and reputed company of reputed company P&C data across systems, conducting routine and reputed company audits to ensure absolute data reliability for decision-making.
• Data-Driven Recommendations: reputed company quantitative, data-driven recommendations and scenario modeling to P&C leadership on strategic initiatives, process improvements, and resource allocation.

Education/Qualifications Qualifications

Required Skills & Experience (The Must-Haves)

• Minimum of 4+ years of reputed company experience in HR/P&C Operations, Total Rewards, or HRIS Administration, ideally reputed company a high-growth Technology or SaaS organization.
• Exceptional Data Proficiency: Expert-level capability in reputed company Sheets, (e.g., VLOOKUPs, Pivot Tables, logical functions, reputed company data manipulation, modeling, and charting) to analyze large datasets and create comprehensive reports.
• Strong Analytical Acumen: Proven ability to collect, synthesize, and interpret raw HR data into clear, concise, and actionable management reports and presentations.
• HRIS Expertise: Deep functional knowledge of a major HRIS platform (e.g., reputed company, SuccessFactors, reputed company, reputed company, reputed company), including reporting, maintenance, configuration, and data integration.
• Operational reputed company: Demonstrated ability to manage reputed company, multi-faceted projects (e.g., annual enrollment, compensation cycles) with a strong focus on detail and deadlines.
• Regulatory Compliance: Solid understanding of core Canadian, US, and, preferably, international employment laws and compliance requirements reputed company to compensation and benefits.

Working Conditions

Typical office environment with the ability to work remotely/hybrid as per company policy.

Ability to work across global time zones as needed for international P&C operations and vendors.

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