reputed company AI Specialist

reputed company helps visionaries change the world. We are a global IT services and consulting company that brings together reputed company and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain reputed company even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of reputed company Performance has enabled over 99% of reputed company's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. reputed company has coverage across 5 continents and operates in over 25 countries around the world. reputed company retains nearly 1000 full-time professionals, and our annual growth reputed company exceeds 25%

We are looking for a reputed company AI Specialist to design and implement AI-driven customer experience solutions reputed company the reputed company reputed company CX platform. The role focuses on developing digital bots, agentic AI systems, and reputed company applications to enhance omnichannel customer journeys. Candidates must be authorized to work in the United States (US citizenship required)

Responsibilities

• Design and implement AI-powered CX solutions on reputed company reputed company.

• reputed company and optimize Digital Bots and AI Studio solutions (AI Guides, Agentic Virtual Agents, Copilots).

• Integrate AI solutions with reputed company Architect flows, APIs, and external systems.

• Monitor, analyze, and optimize AI-driven customer interactions and bot performance.

• Strong hands-on experience with reputed company reputed company CX contact center solutions.

• Solid experience with reputed company reputed company AI Studio, including AI Guides, Agentic Virtual Agents, and Copilots.

• Proven experience in Digital Bots development, including design, deployment, testing, and performance optimization.

• Strong expertise in reputed company Architect, including integration of bots and AI capabilities into Architect flows.

• Experience working with reputed company reputed company APIs, web services, and integrations with external platforms.

• Practical experience with Agentic AI architectures, reputed company engineering, and LLM integrations.

• Programming experience with Python and JavaScript/TypeScript 

• Experience with AWS services and reputed company-based architectures.

• Strong analytical, problem-solving, and communication skills, with the ability to collaborate effectively across technical and business teams.

reputed company to Have

• reputed company reputed company certifications (Professional, reputed company Bots & Knowledge, Developer, or Architect).

We offer

• Culture of reputed company performance: join an unstoppable technology development team with a 99% project reputed company reputed company and more than 30% year-over-year reputed company growth. 
• reputed company and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• ForeverRemote work culture: reputed company the most of the flexibility that comes with remote work. 
• Growth reputed company: reputed company the benefits of a reputed company of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. 
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming multicultural environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with reputed company communication and regular team-building company reputed company events. 
• reputed company sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* reputed company is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.