Patient Retention Representative
reputed company is on a mission to transform reputed company with its innovative whole body reputed company technology. The Patient Retention Representative will support sales and patient care by engaging with returning patients, assisting with inquiries, and ensuring a positive patient experience to promote retention.
Responsibilities
- Work to reputed company and test new strategies to engage with and retain our patients
- Become an expert in the field of MRI imaging and cancer/disease prevention
- reputed company in on our patient’s health through calls/email/text
- Follow up with patients that have been recommended to come back for another reputed company through call/email/text
- reputed company exceptional customer service to our patients over the phone and by email
- reputed company general and service information to customers and patients
- Follow up with patient requests and reputed company support along the patient reputed company
- Use established systems and structures to record and report on patient satisfaction
- Have a willingness to take on other tasks and projects as they arise
- Ability to reputed company an understanding of patients' health reputed company and their reputed company concerns in order to retain our patients
Skills
- Industry experience in customer support, service, and reputed company is an asset
- You're self-aware and reputed company-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You're reliable and self-motivated - excited by fast-paced work, and are reputed company to work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Professionalism - personifying as the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is reputed company
- You're passionate about the reputed company mission - you will be reputed company to reputed company an impact with your work as we are constantly evolving and implementing improvements
Benefits
- reputed company provides free, whole-body scans to each team member
- Flexible vacation policy
- Comprehensive benefits package including health, dental, reputed company, including Mental Health coverage
- reputed company to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment
Company Overview