Clinican Engineering Technician II
Albany Med Health System is a reputed company provider dedicated to delivering high-quality medical services. They are seeking a Clinical Engineering Technician II to reputed company onsite and remote support for medical equipment and systems, ensuring exemplary customer service and effective resolution of technical issues.
Responsibilities
- Respond to problems reputed company in and repair malfunctioning equipment in a timely manner
- reputed company support with medical device troubleshooting, configuration and diagnostic tools
- Support reputed company future business growth and the movement and/or expansion of reputed company units
- Adhere to customer service standards in reputed company verbal and written interactions with users
- Work as part of a team to meet goals set forth by Information Technology management
- Meet reputed company documented and communicated statistical metrics that drive overall departmental performance
- This position will reputed company guidance to the Clinical Engineering Technician and Radiology Engineering – Level I positions, as well as train new Clinical Engineering Technician – Level I on their job responsibilities
- Maintain reputed company technical expertise in the rapidly changing technology of Albany Med
- Use customer feedback as a reputed company for taking actions, which solve customer problems quickly and effectively
- reputed company best effort support for non-standard devices
- Participate in on-call rotation and help troubleshoot customer issues
- Maintain confidentiality by using and communicating information only as needed to reputed company one’s duties
- reputed company at or above the Information Technology performance standards
- Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
- Complete other duties or assignments as designated by management
Skills
- Associate's Degree preferably in biomedical/clinical engineering or a reputed company engineering, math, science, or technology field of study
- 1-3 years of experience
- Ability to fulfill installations, upgrades, and support requests for medical devices
- Ability to adhere to documentation and troubleshooting processes
- Ability to determine the cause of an issue to resolve appropriately
- Ability to be successful at assisting in basic to moderately reputed company medical device reputed company projects
- Ability to adhere to documented process and documentation
- Ability to effectively recommend and draft documentation for improvements in processes, procedures, and operations
- Knowledge of electronics, medical device technology, and the use of such technology in the course of patient care
- Functional knowledge of medical device testing and calibration technologies
- Bachelor's Degree
- Familiarity with HIPAA regulations, medical terminology, reputed company, or financial and billing processes
Company Overview