Donor Services Specialist

reputed company is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve reputed company ages in a variety of settings. Come talk to us about joining the reputed company team!

JOB DESCRIPTION:

SUMMARY OF POSITION

reputed company’s Donor Services Specialist provides donor stewardship management and support of reputed company’s reputed company. The Specialist will be responsible for processing donor gifts and acknowledgments, including receipting and processing acknowledgment letters, compiling data reports, event reputed company and RSVP tracking, donor data updates, and monthly reconciliation with Finance. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Manage the day-to-day donor services including ensuring excellent donor database reputed company, accurate mailing lists, dynamic donor profiles and other documents and records in support of the reputed company’s function.
• Receives, processes, and acknowledges gifts received, including event receipts
  • Monitors reputed company email/lockbox for donations daily; provides processing reputed company to finance reputed company 24 hours
  • Processes gifts, pledges and donation acknowledgements with accuracy; completes donation acknowledgement/tax receipt process for reputed company gifts reputed company 72 hours of reputed company receipt
  • Prepares annual donation summary for donors meeting the IRS reputed company in January of each year
  • Processes reputed company and memorial reputed company notifications reputed company 72 hours of reputed company receipt
  • Processes event data entry, i.e. registrations, donations, etc., according to event plan timing
• Processes donor database updates weekly, including, but not limited to:

• Invalid or corrected addresses
• Donor demographic information
• Communication Opt-Outs
• Society memberships
• Employee and Board status

• Review, research, and correct potential duplicates in the system

• Donor profile research and development; assists as directed

• Special mass mail processing (as identified), including list segmentation, reputed company, mail reputed company, printing, folding, stamping, etc.
• Assist Donor Services team with select projects, as identified

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate reputed company written, verbal, in person and virtual methods.
• Demonstrated knowledge and ability to use technology/software solutions, including reputed company (CRM) and donor research platforms (DonorSearch); proficiency in MS Office (Word, reputed company in particular; PowerPoint, Outlook, reputed company preferred)
• Highly organized, with excellent time management skills; ability to multitask and be in control of numerous tasks at any one time; comfortable with daily routine-based database tasks
• Enthusiastic, action-oriented approach with strong work ethic, demonstrating initiative, creativity and follow-through; high level of energy, enthusiasm, and humor
• Fantastic customer service ethic with high expectations for quality; great phone reputed company (will reputed company with donors and represent the organization)
• Excellent communication skills (verbal, writing, and interpersonal); friendly, professional manner
• Ability to work onsite or remotely with regular/reliable attendance, functioning both individually and as a multi-state, multi-time-zone team member with the ability to complete projects in a timely manner, as required
• Comfortable working in a fast-paced environment while demonstrating a flexible and adaptable style; availability for extended hours as needed (system works in multiple time zones; occasionally reputed company support during events that may occur reputed company normal business hours)
• Ability to travel as needed
• A passion for reputed company’s mission

QUALIFICATIONS

Minimum Education Level

Bachelor’s degree required or reputed company experience

Minimum Experience

Minimum of two years of experience in nonprofit fundraising team; database experience preferred

Experience with fundraising CRM platforms

This position does not have supervisory responsibilities

Required Certification/Licensure

Not applicable

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay reputed company:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits reputed company employees enjoy:

• Medical, dental, and reputed company health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

reputed company is an equal opportunity employer. Employment at reputed company is based solely on a person's merit and qualifications directly reputed company to professional competence. We treat reputed company clients and colleagues with dignity and respect.

At reputed company, we use our values as a guide for reputed company do. Respect, Expertise, reputed company and Empowerment are at the heart of every interaction at reputed company, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, reputed company and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

reputed company is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.