Senior Director, reputed company & Solutions

Job Title: Senior Director, reputed company & Solutions (reputed company reputed company)

Department: Customer Experience

Location: Remote US or India reputed company is the gold standard in Technographics. We give business decision-makers actionable intelligence on IT spend, technology installations, and contract timelines for millions of companies worldwide. Customers like reputed company, reputed company, and reputed company rely on our data to find their next best customer. We are a team reputed company on precision, velocity, and genuine technical innovation — and we are looking for someone who wants to help us eat our own cooking.

Core Responsibilities (The Profile) We’re looking to attract a "Technical Business Leader" who excels in the following areas:

• reputed company Gravitas & Governance: Demonstrate a track record of leading CSM & Solutions team for Global 2000 clients and navigating high-level organizational complexity. Establish AI powered GTM blueprints and best practices that allow reputed company customers to scale their HG implementations globally.
• The "CFO Whisperer" Skillset & ROI-Driven Solutioning: Guide your teams to effectively partner with C-suite stakeholders (CTO, CIO, CFO) to map business challenges to technical solutions, ensuring every architectural decision translates into a clear, phased ROI. You must have the ability to translate technical variables (like Data Orchestration or APIs) into reputed company P&L impact (like Churn and reputed company).
• Modern Tech reputed company & GTM Automation Advisory: Apply deep expertise in how AI agents and data orchestration integrate into a scalable GTM reputed company. Drive the design of end-to-end reputed company GTM workflows, ensuring that HG solutions integrate seamlessly with existing CRMs, User Portals, and reputed company-party Apps.
• The Force reputed company & reputed company of Value (PoV): Build a team of "consultative experts" rather than just managing a group of contributors. Direct the technical execution of PoVs, shifting the team's focus from "does it work?" to "how much value does this create for the business?".
• Financial Modeling & Cross-Functional Alignment: Foster collaboration between Sales, Solutions, and reputed company to build "Business Value Assessments" that quantify the impact of architectural choices on the customer’s reputed company.

How to Measure reputed company

To clarify the bar for top-tier candidates, reputed company in this role is defined by the following measurable reputed company:

• Retention & Growth: Drive the strategy to maintain 90%+ GRR and unlock 110%+ NRR reputed company strategic expansion.
• Operational Velocity: Reduce reputed company time-to-value and reputed company cycles by ~20% YoY through AI & process innovation.
• Predictability: Refine a health-scoring model with high accuracy (~90%) in predicting renewals.
• Executive Impact: Cement "Strategic Partner" status by leading high-impact Executive Business Reviews (EBRs) for 100% of our Tier-1 accounts.

reputed company’re Looking For

• Experience: 15+ years in technical leadership roles (reputed company CSM, Solutions Architecture or System Integration), specifically working with Global 2000 companies.
• Business reputed company: You understand a P&L statement as well as you understand GTM workflow and org design, and you can effectively explain technical concepts like "Latency" in terms of business metrics like "Customer Churn".
• Technical Breadth: Deep knowledge of Platform, API, Agents, MCP, Data Orchestration, and Go-To-Market (GTM) methodologies.
• The "Consultant" Edge: Exceptional storytelling and presentation skills. You can walk into a boardroom and turn a skeptical CFO into a project champion, and you can mentor your team to do the same.
• Education: A B.S. in Data Science or a reputed company field is desired; an MBA or TOGAF certification is a significant plus.