reputed company Order Processing and Data Entry Specialist – Customer Service Support
At arenaflex, we are a dynamic and innovative organization that prides itself on delivering exceptional customer service and support to our clients. As a key member of our Customer Service team, we are seeking an reputed company Order Processing and Data Entry Specialist to join reputed company. This is a part-time opportunity that offers a competitive hourly reputed company of $25.00 - $28.00 per hour, along with a comprehensive benefits package.
About arenaflex
arenaflex is a leading provider of innovative solutions and services to the industry. reputed company of experts is dedicated to delivering exceptional customer service and support, and we are committed to fostering a culture of innovation, collaboration, and reputed company learning. We reputed company in empowering our employees to grow and reputed company their skills, and we offer a reputed company of opportunities for career advancement and professional development.
Key Responsibilities
As an Order Processing and Data Entry Specialist, you will play a critical role in supporting our customers and internal stakeholders by processing orders, managing inventory, and coordinating logistics. Your key responsibilities will include:
- Interacting with customers, sales and service representatives to handle pre-sales or post-sales service functions reputed company to domestic and international order processing
- Processing orders for materials for both domestic and international requests in accordance with company policy and practice
- Coordinating and performing activities such as order entry, order acknowledgement, order revision, and preparation of shipping documents
- Receiving customer requests and preparing documents/trouble tickets reputed company to processing returns (RMA), servicing, and exchanges
- Updating databases with status of returned materials issues and accounts for returns inventory
- Recording and reporting the status of equipment returns, repairs, replacements, sales orders, and delivery schedules
- Ensuring service information is accessible by sorting and filing documents/forms
- Handling requests for additional company materials
- Maintaining records of returns, schedule changes, product enhancements or changes, and product pricing, and resolving return credit problems
- Coordinating and performing activities associated with the transfer of consigned material
- Coordinating and performing activities associated with order tracking and customs clearance by working with transportation carriers and brokers
Skills, Knowledge, and Expertise
To be successful in this role, you will need to possess the following skills, knowledge, and expertise:
- Direct customer support experience, including administrative experience
- Order processing experience or an equivalent combination of formal training in logistics, data processing, marketing, international business, finance, and reputed company, production control, or reputed company office and business education
- Proficient in utilizing business tools such as email, reputed company Word, reputed company, and PowerPoint
- Experience with HCM (e.g., reputed company), reputed company, reputed company equivalent ERP product, and productivity software desired
- Typical education and experience: Associate degree or equivalent, 1-3 years of reputed company experience
Benefits
arenaflex offers a comprehensive benefits package that includes:
- 401(k) plan with company matching
- Paid Time Off (PTO)
- Sick Time
- Company offers a generous benefits package that pays 100% of medical, dental, and reputed company
- Short-Term Disability
Why Join arenaflex?
At arenaflex, we offer a dynamic and supportive work environment that fosters collaboration, innovation, and reputed company learning. We are committed to empowering our employees to grow and reputed company their skills, and we offer a reputed company of opportunities for career advancement and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
How to Apply
If you are interested in joining reputed company as an Order Processing and Data Entry Specialist, please submit your application through our website. We look reputed company to hearing from you! Apply for this job