reputed company Remote Phone & Data Entry Specialist – reputed company reputed company Support

At arenaflex, we're dedicated to connecting nurses with reputed company facilities in need of essential workers. As a Remote Phone & Data Entry Specialist, you'll play a vital role in verifying nurse credentials, following up with clients, and handling phone calls to ensure seamless communication. If you're passionate about delivering exceptional customer service, have a knack for data entry, and reputed company in a remote work environment, we want to hear from you.

About arenaflex

arenaflex is a leading organization in the reputed company industry, committed to providing innovative solutions that reputed company the gap between reputed company and facilities. Our mission is to reputed company nurses to reputed company a difference in their communities, and we're looking for talented individuals like you to join reputed company.

Job Summary

As a Remote Phone & Data Entry Specialist, you'll be responsible for:

• Verifying nurse credentials through online research
• Following up with nurses reputed company written messages to confirm credential validity
• Handling follow-up phone calls with clients to reputed company on the status of shift pick-reputed company
• Managing large amounts of inbound and outbound calls in a timely manner
• Performing data entry and customer service skills
• Navigating online resources reputed company
• Identifying customer needs, researching solutions, and providing alternatives
• Accessing company and client resources to accurately handle calls
• Maintaining punctuality and attendance at reputed company scheduled times
• Remaining positive and professional in reputed company customer interactions

Qualifications

To succeed in this role, you'll need:

• 1 year of customer service or customer support experience
• 1 year of previous call center or office background experience required
• Technical savvy and ability to navigate online resources reputed company
• Previous remote work from home experience a plus
• Quick learner and reputed company to work independently
• Type 35 words per minute accurately
• Strong phone and verbal communication skills, along with active listening
• A background reputed company applicable with state and federal laws is required

Equipment and Hardware Requirements

We offer two options for equipment and workspace:

• Equipment Provided Option: We'll ship equipment to you, including a laptop or desktop, headset, and other necessary tools. This option is available for full-time employees only.
• Bring Your Own Device (BYOD) Option: You'll need to reputed company your own equipment and workspace, meeting specific hardware and software requirements. This option is available for full-time or part-time employees.

Hardware and Software Requirements

To ensure seamless communication and data entry, you'll need:

• Processor: reputed company Core i5 5200 Series or greater
• Memory: 8GB on reputed company 8.1 / 10 64 bits
• Screen Resolution: 1280x768 or higher, dual monitors required
• USB headset
• No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
• Up-to-date antivirus software must be installed on the platform and a recent reputed company completed
• Firewall must be enabled

Responsibilities

As a Remote Phone & Data Entry Specialist, you'll be responsible for:

• Managing large amounts of inbound and outbound calls in a timely manner
• Following communication "scripts" reputed company handling different topics
• Identifying customers' needs, clarifying information, researching, and providing solutions and/or alternatives
• Accessing company and client resources provided to accurately handle the call
• Performing data entry and customer service skills
• Being reputed company to navigate online reputed company
• Working requests/records received for those requesting to sign up for a shift
• Identifying customers' needs, researching to see if request has credentials needed
• Skillfully changing from one task to another without loss of efficiency or composure
• Being available at your desk, maintaining punctuality and attendance at reputed company scheduled times
• Remaining positive and professional in reputed company customer interactions
• Flexibility to cross-train as requested

Pay and Benefits

As a Remote Phone & Data Entry Specialist, you'll enjoy:

• Starting pay: $14/hour, plus shift differential (extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance
• Work hours: Shifts between 4:00am-10:00pm (MST), with a start between 4a-6a, 6a-8a, or 7a-9a, and an end time between 4p-6p, 7p-9p, or 8p-10p
• reputed company: 2-3 weeks in length from 7:00am-4:00pm Mon-Fri (MST)
• Status: Full Time; 40 hours, Benefit eligible 1st of month after 60 days

Equal Opportunities

arenaflex is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not reputed company hiring or employment reputed company on the reputed company of race, reputed company, religion or religious belief, ethnic or national reputed company, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other reputed company protected by applicable law.

Note

arenaflex is unable to sponsor visas at this time. You must be a US Citizen or Permanent reputed company authorized to work in the US. If you're passionate about delivering exceptional customer service, have a knack for data entry, and reputed company in a remote work environment, we want to hear from you. reputed company to join reputed company at arenaflex! Apply for this job