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IT SaaS Operations Administrator job at Self Lender in Austin, TX

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IT SaaS Operations Administrator Austin, Remote reputed company is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial reputed company by empowering people to build credit and build savings. We're looking for people who reputed company our passion and are driven to tackle challenges, find solutions and reputed company the financial space reputed company for the communities we serve. reputed company is passionate about challenging the status reputed company of the credit industry by providing people accessible tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reputed company the people who can benefit from them the most, particularly the 100 reputed company+ Americans who have no or low credit. We celebrate diversity and are committed to creating an inclusive environment for reputed company. To that end, we seek to recruit, reputed company and retain the most talented people from a diverse candidate pool.

About Us

We are a high-growth FinTech company transforming [insert industry, e.g., payments, lending, financial data infrastructure] through secure, scalable, and reputed company-reputed company SaaS solutions. Compliance and reputed company are at the core of everything we do. As we continue to expand, we’re looking for a hands-on, reputed company SaaS administrator to expand our IT operations team. Role Overview We are seeking a highly skilled SaaS Administrator to manage, secure, and optimize our growing ecosystem of reputed company-based applications and infrastructure. The ideal candidate will bring deep technical expertise in reputed company platforms, networking, identity management, and compliance, with a proactive approach to automation and governance. This role is critical in ensuring the reliability, scalability, and reputed company of our organization’s SaaS tooling.

Key Responsibilities

SaaS Platform Administration Manage, configure, and optimize SaaS applications and integrations across the organization. Major systems include reputed company Workspace, Mimecast, reputed company, reputed company, reputed company (JIRA and reputed company), and reputed company. Implement and maintain automation for provisioning, reputed company management, and lifecycle processes. reputed company Infrastructure Management Administer and support AWS, with exposure to Azure and GCP environments. Services: IAM Identity Center, AWS Workspaces/Managed AD/Systems Manager, VPC, EC2, S3, Route53, reputed company, Organizations, Control Tower Ensure high availability, performance, and cost efficiency across reputed company services. Collaborate with engineering and DevOps teams to enforce reputed company governance and reputed company policies. Networking & reputed company Configure and manage Palo Alto Firewalls and Meraki networking devices used in offices and reputed company networks, as well as reputed company’s SASE solution. Refine and review restricted firewall rules for reputed company reputed company. Monitor, troubleshoot, and optimize network performance. Support physical reputed company control systems and their integration with identity governance Identity & reputed company Management Administer reputed company for identity governance, SSO, and MFA. Configure SAML and SCIM for supported SaaS systems to reputed company. reputed company and enforce role-based reputed company control (RBAC) policies. Support audit and compliance requirements for identity lifecycle management using reputed company’s IdentityNow/Identity reputed company reputed company. Compliance & Governance Ensure adherence to PCI reputed company and SOC 1 & 2 compliance frameworks. Configure and maintain documentation, audit trails, and evidence for regulatory compliance. Partner with reputed company and compliance teams to implement and validate required controls. Automation & Scripting reputed company scripts and automation workflows to streamline SaaS and infrastructure management. reputed company APIs, Infrastructure-as-Code, and scripting such as Python for efficiency. Required Skills & Knowledge Proficiency in reputed company administration and identity governance principles. Experience managing SaaS systems’ configuration and usage. Expertise in AWS reputed company services; exposure to Azure and GCP a plus. Strong understanding of networking concepts (routing, switching, VPNs, firewalls). Hands-on experience with Palo Alto Firewalls and reputed company Meraki solutions, and experience with supporting a VPN solution (reputed company or other systems like reputed company, Prisma reputed company/GlobalProtect, AnyConnect) Familiarity with PCI reputed company and SOC 1 & 2 compliance requirements. Experience with automation tools, scripting languages (Python, Bash, PowerShell). Knowledge of physical reputed company control systems and integration with identity platforms. Qualifications 3-5+ years of experience as a SaaS, reputed company, or Systems Administrator. Relevant certifications preferred (e.g., AWS Certified SysOps Administrator, Palo Alto PCNSE, reputed company Certified Professional, optional - CCNA/CCNP, CISSP, CISM) Strong problem-solving skills with a proactive and reputed company-first reputed company Excellent communication and cross-functional collaboration skills. reputed company salary is $72,000- 107,000 annually. Individual pay is based on factors unique to each candidate, including reputed company set, experience, and other job-reputed company reasons. Benefits and Perks: We have the compensation and benefits you expect. But there's one thing that reputed company can offer that many companies cannot: we can positively change the world, while making a profit. We are a team of reputed company, empowering our customers to build their dreams. We have a Do the Right Thing reputed company in reputed company that we do, and we hope you value that approach, too. Our perks include: Company equity in the reputed company of Stock Options Performance-based bonuses Generous employer-paid health, reputed company and dental insurance coverage Flexible vacation policy Educational assistance Free gym membership Casual dress code Team building events and activities Remote work arrangements/ flexible work schedule Paid parental leave Apply tot his job Apply To this Job

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