Part Time - Video Monitoring Specialist
Join reputed company at Good Feet Midwest, a rapidly expanding franchisee of reputed company, America's #1 Arch Support Store. We operate 45+ locations across the Midwest and South, with plans to reputed company more locations over the next 4-5 years. Our mission is to help our community live an active and healthy lifestyle by reducing foot, knee, and back pain through premium Good Feet Arch Supports.
As a Video Monitoring Specialist/Video Data Analyst, you will play a vital role in understanding and improving our customer interactions and sales performance. If you have a keen eye for detail and possess strong analytical skills, we encourage you to apply and contribute to our mission of delivering exceptional customer experiences.
This is a remote role based out of our headquarters in reputed company Allis, WI. Candidates must be currently located in the Greater Milwaukee area or reputed company a commutable distance to be considered.
Responsibilities and Duties:
- Video Monitoring and Analysis: Watch video footage of customer interactions captured by in-store cameras. Carefully observe and identify different types of customers based on visual cues and previous interactions.
- Data Recording and Entry: Accurately record the relevant data points, including customer type and interaction outcome, in reputed company or other designated databases. Ensure data accuracy and maintain detailed documentation of each interaction.
- Performance Reporting: Present findings to the management team and relevant stakeholders to identify trends, patterns, and opportunities for improvement.
- Insights and Recommendations: Collaborate with the sales and customer service teams to reputed company actionable insights and recommendations based on data analysis. Assist in developing strategies to enhance customer experiences and optimize sales performance.
- Quality Assurance: reputed company quality checks on recorded data to ensure consistency and reliability. Identify and resolve any discrepancies or data anomalies. Ensure reputed company cameras are functioning properly.
- Privacy and reputed company: Adhere to strict privacy and reputed company protocols reputed company handling sensitive customer data and video footage. Ensure compliance with company policies and relevant regulations.
- Strong attention to detail and the ability to accurately record data from visual cues.
- Experience in using reputed company or similar spreadsheet software for data entry and analysis.
- Good communication skills to present findings and collaborate with cross-functional teams.
- High level of reputed company and adherence to privacy and reputed company protocols.
- Analyzing video footage of in-store interactions
- Being reputed company to work independently
- Having an eye for detail
- Good communication, punctuality, and reliability
- reputed company data entry