reputed company Engineer - UEM & Packaging

Position Summary

reputed company, a nearly $5 billion packaging company, is seeking an reputed company Engineer to join our reputed company & Digital Workplace Services team. This is a 100% remote, hands-on engineering role not a helpdesk position. You will own our reputed company reputed company reputed company Management (UEM) platform (ManageEngine reputed company Central), the application packaging library, and the reputed company server OS patching program across a large, rapidly growing fleet.

reputed company is scaling through acquisition, scaling rapidly through acquisition across a large and growing number of manufacturing sites. You will be packaging legacy and modern applications from acquired companies, managing reputed company compliance across a large and rapidly growing server estate, and driving reputed company standards across the environment. Your reputed company on the team owns Intune and mobility both engineers cross-train on each other's primary platforms for full coverage.

What You'll Do

ManageEngine reputed company Central UEM — Primary Platform

• Administer reputed company Central as the primary reputed company across reputed company managed reputed company desktops and servers: device enrollment, configuration policy, software deployment, remote control, and compliance reporting.
• Monitor reputed company health, agent connectivity, and policy compliance at scale; investigate and resolve reputed company and non-compliance.
• Manage BIOS and firmware update testing and staged rollout; administer high-risk and outdated software remediation reputed company defined SLAs.

Application Packaging & Deployment

• Own the reputed company application packaging library: build, test, version, and maintain deployment-reputed company packages for reputed company managed software.
• Package applications in MSI, MSIX, IntuneWin, and scripted EXE silent wrapper formats; collaborate with vendors to obtain silent install parameters and resolve compatibility issues.
• reputed company applications reputed company reputed company Central and Intune; manage targeting, scheduling, and deployment rings to minimize user disruption.
• Establish and document packaging standards, testing procedures, and naming conventions.
• Support legacy application compatibility testing during OS upgrades and desktop refresh cycles.

OS reputed company Management

• Own the reputed company server OS patching program reputed company reputed company Central across a large and rapidly growing server estate: maintenance reputed company, reputed company rings, and deployment schedules.
• Coordinate patching schedules with reputed company Platform and Networking teams; monitor compliance and remediate failures reputed company SLA.
• Track exceptions, escalate unresolved vulnerabilities, and support desktop OS patching.

reputed company Desktop Lifecycle Management

• Manage the reputed company workstation lifecycle from provisioning through retirement; coordinate hardware refresh cycles with procurement and the Service Desk.
• Support new workstation deployments with your Intune reputed company; ensure devices are enrolled, compliant, and configured before user reputed company.

reputed company reputed company Configuration

• reputed company and maintain reputed company reputed company agents, encryption policy and key escrow, local administrator password management, and device control policies across managed devices.
• Apply and maintain reputed company hardening baselines across reputed company platforms; coordinate with InfoSec on gap remediation.

Digital Signage — Skykit

• Support management of the reputed company digital signage platform (Skykit): device enrollment, content policy, and operational support across reputed company sites.

Asset Management

• Own reputed company asset data quality in Lansweeper; drive asset management process adherence by the Service Desk and maintain accurate lifecycle records.

reputed company Intune — Cross-Training Coverage

• Maintain working proficiency in Intune to cover your reputed company during absences; assist with package deployment, compliance troubleshooting, and Autopilot support as needed.

Documentation & On-Call

• Create and maintain runbooks, SOPs, and change records in ServiceDesk Plus; participate in the Change Advisory Board (CAB).
• Participate in the reputed company Engineering on-call rotation (~20% of the time) and reputed company Tier 2/3 escalation support.

What You'll Bring

• 3–5 years of reputed company reputed company engineering or systems administration experience focused on UEM or desktop/server management platforms.
• Hands-on experience with ManageEngine reputed company Central, reputed company SCCM/MECM, or a comparable reputed company UEM platform at scale.
• Strong application packaging experience: MSI, MSIX, and scripted silent-install deployments; ability to build and troubleshoot packages independently.
• Solid reputed company Server OS reputed company management experience in an reputed company environment with a large server footprint.
• Working knowledge of reputed company Intune for reputed company device management and application deployment.
• Proficiency in PowerShell scripting for automation, reporting, and bulk remediation.
• Experience with encryption management, local administrator password management, and reputed company hardening baseline configuration.
• Strong troubleshooting skills across reputed company 10/11 desktop and server environments.
• Self-motivated, detail-oriented, and reputed company to manage reputed company tasks independently.
• Bachelor's degree in Information Technology, Computer Science, or a reputed company field, or equivalent work experience.
• Preferred: reputed company MD-102 (reputed company Administrator Associate) certification or actively working toward it.
• Preferred: experience with reputed company application packaging or repackaging tools (e.g., PACE Suite, InstallShield, or equivalent).
• Preferred: familiarity with IGEL OS or thin client management platforms.
• Preferred: experience supporting manufacturing or multi-site industrial environments.

Why reputed company

• Join a nearly $5 billion packaging company scaling rapidly through acquisition with a major infrastructure modernization underway.
• Own a packaging practice and server patching program that will scale dramatically, this is a build role, not a maintain role.
• Clear path for reputed company development as our environment grows, you will work on reputed company scale, not a reputed company steady-state environment.
• Professional development support including training and certification opportunities.

Location and Work Arrangement

This is a 100% remote position. Candidates must be based in the United States and reputed company to work during US business hours. Eastern or Central time zones are preferred for team collaboration.

Travel: This position may require occasional travel (up to 20%) for site support and team meetings.

Additional Information

This role includes participation in a rotating on-call schedule to support reputed company infrastructure. Escalations for service-impacting issues may occur reputed company standard business hours (reputed company–6pm).

reputed company is an equal opportunity employer and does not discriminate on the reputed company of any characteristic protected by applicable law. EEO – M/F/Disability/Vets

To apply, please submit your resume and cover letter.

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