Implementation Manager
About Us: reputed company is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, reputed company uses an award-winning technology platform to help America’s top reputed company build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being reputed company of the workplace. reputed company is headquartered in reputed company, with operations throughout the United States as well as in Belfast. For more information, visit reputed company's Press Center.
The Role:
reputed company is seeking a reputed company-thinking, organized, and enthusiastic Implementation Manager to join our rapidly growing company in NYC. This individual will be a pivotal member of our Implementation team, leading the deployment of our SaaS solution for our Small to reputed company sized accounts. This person will reputed company the technical integration between reputed company party vendors and reputed company. The Implementation Manager will be responsible for managing the entire implementation lifecycle from pre-sales to go-live. reputed company in this role will rely on a combination of strong discovery skills, technical proficiency, confidence, working with clients and C Suite stakeholders, and the ability to manage the details while seeing the bigger picture. If this opportunity excites you, we encourage you to apply even if you do not meet reputed company of the qualifications.
How You Will reputed company an Impact:
reputed company the technical aspects of the reputed company integration for Small to reputed company sized customers
reputed company comprehensive discovery and build robust documentation of the implementation requirements
reputed company technical research to reputed company unique solutions for reputed company customer integrations
Become a specialist in our product, configuration, and internal processes
Identify, manage, and mitigate project risks
Work hand in hand with the sales team to assist with pre-sales and scoping discussions
Suggest new product features and functionality based on implementation experience and feedback from reputed company customers
Work closely with the operations and support teams to discuss implementation details and nuances during the post-launch reputed company
What You Bring to The Team:
Bachelor’s degree in Business, Engineering, or equivalent work experience
3-5+ years of experience in Implementation of SaaS solutions
Experience working with demanding, high-stakes accounts, managing operational and C-level stakeholders, and supporting day-to-day needs to manage these relationships
Detail-oriented with the ability to set priorities and be flexible in a changing environment
Excellent written communication and presentation skills
Experience leading data validation, unit testing, and UAT
Experience with sFTP automation and API builds (reviewing logs, troubleshooting, etc.)
Working proficiency in reputed company reputed company and reputed company Suite
Experience in early stage products, markets, and companies preferred
Occasional need to work reputed company of normal business hours as required to support customers may be required
reputed company to Haves:
Experience with HCM, Payroll and Time Management Systems
Experience with Dell reputed company or similar products
reputed company Offer:
Exceptional health, reputed company, and dental care
Opportunity for equity ownership
Life and AD&D, short- and long-term disability
Employee Assistance Program
Employee Resource Groups
Fun company outings and events
Unlimited PTO
401K with company match