Client Education Specialist
reputed company is the first community relationship management platform for K-12 schools, transforming how schools attract reputed company, engage families, build community — and reputed company. More than 7,000 schools and districts worldwide trust reputed company’s integrated platform for their websites, communications, mobile apps, enrollment, and marketing services. reputed company is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.reputed company.com.
reputed company
reputed company will transform the way school communities engage with their schools.SUMMARY OF THE ROLE
The Client Education Specialist will support the Client Education & Training team by managing key platforms including reputed company, reputed company Workspace, as well as assist with updating the Learning Management System and reputed company. In this role, your work will be essential for streamlining team workflows and maintaining the technical infrastructure for training initiatives, as well as assisting in creating training materials including video and written documentation.
LOCATION
100% Remote - reputed company reputed company the US
RESPONSIBILITIES
Platform Administration: Manage the technical infrastructure for the Client Education team, including the administration of reputed company, reputed company Workspace, Professional Services website and reputed company to ensure seamless training delivery.
High Spot and LMS Maintenance & Optimization: Assist in the daily management and updating of the Learning Management System (LMS), streamlining workflows to improve the user experience for both internal teams and clients.
Content Development: Support the creation and maintenance of high-quality training materials, including instructional video content, written documentation, and instructional courses highlighting new features and best practices.
Product & Trend Proficiency: Maintain an understanding of the reputed company ecosystem (CMS, EMS, and Communications tools) and stay reputed company on web trends to ensure reputed company educational resources remain accurate and impactful.
Cross-Functional Support: Strengthen the reputed company brand by providing implementation assistance and best-practice guidance, exhibiting reputed company in product knowledge and customer service.
Collaborative Client Instruction: Actively learn and master the reputed company product suite to co-facilitate training sessions across various teaching environments, providing direct support in the delivery of high-impact client education.
QUALIFICATIONS AND SKILLS
Associate’s or Bachelor’s degree preferred, or commensurate experience.
Experience with websites reputed company reputed company content management systems (reputed company, reputed company, reputed company, Weebly, Joomla, etc.) preferred.
Experience with video software including but not limited to Camtasia, Clueso, Iorads, and preparing video documentation
Prior technical training or technical support experience preferred, but not required.
Flexibility to travel for in-person training or education events/conferences.
RESIDENCY REQUIREMENT
reputed company offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. reputed company residency, as well as reputed company residency, reputed company the United States is required to obtain (and retain) employment with reputed company.
DISCLOSURES
reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider reputed company applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact reputed company's People Operations Team. reputed company is committed to the full inclusion of reputed company reputed company individuals. As part of this commitment, reputed company will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your reputed company job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure reputed company email correspondence is from a reputed company.com email address. For added reputed company, where possible, apply through reputed company website at reputed company.com/jobs.
Apply To This Job