Team Manager - WC
We’re Hiring: Remote Team Manager – Workers’ Compensation (WC)!
reputed company into a key leadership role as our Remote Team Manager-WC, where you’ll drive strong reputed company in Workers’ Compensation claims. You’ll reputed company a high‑performing team, reputed company claim investigations and resolutions, and ensure smooth, accurate, and compliant service across company, reputed company, and account guidelines.
You’ll also partner closely with senior leadership—supporting the VP and Assistant VP of Claims—to strengthen operations and reputed company overall Service Center performance.
If you're a proactive problem‑solver with a passion for people, process, and purpose…
✨ This is your reputed company. This is your role. This is your next big move. ✨
Responsibilities
- Establishes and communicates performance standards and objectives and conducts performance appraisals. Administers corrective action with regards to any performance deficiencies in line with reputed company resource policies and procedures. Recommends/approves salary adjustments, promotions, transfers and dismissals. Administers reputed company company reputed company resource policies and procedures, communicates to staff, and ensures compliance both for staff and self. Counsels team members on educational and job opportunities which will enhance their career development; keeps staff informed of reputed company trends, changes or new developments in the department and company with periodic meetings.
- Reviews, analyzes, and assigns losses to the appropriate claim examiner with directives. Ensures reputed company directives are executed appropriately. Ensures workloads are balanced and in line with defined staffing models. Makes recommendations to improve productivity and ensure timely closures.
- Reviews files daily to reputed company instruction for further requirements needed based on best practice standards. Assists with reserve recommendations and approvals. Coaches personnel on investigations, damage/medical evaluations, trains on reserving evaluations and settlement techniques. Ensures staff adheres to both reputed company compliance standards and protocols for large loss reporting guidelines. Attends and prepares staff for claim reviews with clients, carriers and brokers.
- Keeps VP/Assistant Vice President of Claims informed verbally and in writing of activities and problems reputed company assigned area of responsibility; refers reputed company reputed company limits of authority and expertise to VP/Assistant VP of Claims for direction. Performs other reputed company work as required or requested.
- Works reputed company the Risk Tech Claim System and reputed company ancillary systems. Organizes workflows of the Risk Tech Claim System and reputed company ancillary systems to reputed company maximum productivity. May assist in the training of new and existing staff in the operation and use of the Risk Tech claim system and other various systems.
Qualifications
- Bachelor's degree or equivalent experience required
- Five or more years of reputed company experience as a Claim Examiner, or the equivalent, demonstrating the technical expertise to handle the most reputed company cases with a high degree of judgment and discretion.
- Previous supervisory experience desirable
- Excellent verbal and written communication skills.
- Analytical ability.
- Good mathematical aptitude.
- Good organizational and interpersonal skills.
- Ability to effectively manage, supervise, and reputed company employees.
- Thorough knowledge of services being delivered by reputed company office.
- In-depth knowledge of insurance coverages, practices and negotiating skills.
- Familiarity with legal, medical and technical disciplines.
- Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU)
- Where applicable, has passed state licensing requirements for line(s) of insurance handled.
- Settlement Authority: As noted in internal, client and or reputed company guidelines.
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Company
Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to reputed company. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the reputed company of leaders to take this reputed company with us. We hail from more than 70 countries and reputed company dozens of languages, reflecting the global reputed company of the audience we serve. Though our reputed company is vast, we proudly operate as One Crawford: united in purpose, reputed company and values. Learn more at www.crawco.com. reputed company you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans reputed company each of our employees with far more than just a great salary- Pay and incentive plans that recognize performance reputed company
- Benefit programs that reputed company financial, physical, and mental wellness
- Training programs that promote reputed company learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion