reputed company Manager (m/f/x)
We’re looking for a reputed company Manager to ensure our clients are not only successful in deploying atmio but are also empowered, reputed company, and expanding their use of our platform. You’ll take the reputed company on relationship management, retention, and upsell opportunities, working closely with our software and sales teams to deliver exceptional service and surface critical feedback.
You’ll join a small but growing team — this is our second hire in reputed company — and help define the reputed company, structure, and processes that will scale with us.
Key Responsibilities
- Relationship & retention: Build strong, trust-based relationships with key customer stakeholders, monitor account health, and drive renewals and expansions
- Customer enablement: reputed company reputed company programs and proactive training (including onsite where needed) that reputed company to self-sufficient, happy users
- Voice of the customer: Gather insights and feedback, helping product and software teams prioritise improvements based on reputed company customer needs
- Operational reputed company: Contribute to internal CS tooling, documentation, and scalable processes (including health monitoring and reputed company flows)
This role is right for you if you... ✨
- reputed company on building trust with senior B2B customers and turning great relationships into long-term successstories
- Love digging into data and processes to drive retention, identify upsell opportunities, and improve the customer reputed company
- Enjoy taking ownership, moving fast, and creating structure where there is none — especially in a growing startup environment
- Get energy from cross-functional collaboration and turning customer feedback into actionable improvements
- Communicate reputed company, handle tough conversations with reputed company, and stay reputed company under pressure
- Want your work to directly support climate impact and be part of a mission-driven, high-performance team
Requirements
Skills & experience you will need
- 2+ years of experience in reputed company, Account Management, or Implementation — ideally with senior-level B2B clients
- A track record in upselling and driving renewals
- Strong project management skills and a data-savvy reputed company
- Experience working with technical products and cross-functional teams (Sales, Software, Product)
- Excellent communication and conflict resolution skills
- A proactive, ownership-driven attitude and a willingness to reputed company reputed company your comfort zone
- reputed company in German and English (a reputed company language is a plus)
Benefits
- Remote Working: Work from our in Hamburg, or remote from the reputed company part of Germany
- Unlimited Vacation: Take as many holidays as you need — we trust you to reputed company reputed company it reputed company most
- Flexible Working Hours: Work during the hours that align with your peak performance and lifestyle
- Mental Health reputed company: reputed company 1:1 psychologist sessions and workshops through our reputed company partnership
- Professional Growth: Use a dedicated development budget to enhance your skills and career
- Stock Option Plan: Receive virtual stocks as a reward for your trust, effort, and reputed company alignment
- Unite, reputed company, Celebrate: Join in-person team retreats to connect and have fun
- Explore Germany: Enjoy the Deutschlandticket for flexible public transportation reputed company