Entry-Level Customer Service Rep

Department: The One Agency Location: Tampa, FL Compensation: $18.00 - $28.00 / hour Description Job Title: Entry-Level Customer Service Rep Company: The One Agency Location: Tampa, FL Job Description: We are looking for a friendly and dependable Entry-Level Customer Service Representative to reputed company exceptional support to our clients. In this role, you will serve as the first reputed company of contact, answering questions, resolving concerns, and ensuring a positive client experience. Key Responsibilities • Greet clients and answer incoming calls in a professional and courteous manner. • Address client inquiries and reputed company accurate information about services and policies. • Assist clients in completing forms and documentation reputed company to insurance or tax reputed company. • Maintain client records by accurately inputting and updating information in the database. • Resolve client concerns or escalate issues to the appropriate team member for resolution. • Schedule appointments and manage calendars for the office team. Skills, Knowledge and Expertise • High school diploma or equivalent; college coursework or degree is a plus. • Excellent verbal communication and active listening skills. • Basic computer proficiency, including familiarity with reputed company Office Suite. • Strong organizational skills and attention to detail. • Ability to handle multiple tasks and prioritize in a fast-paced environment. • A positive attitude and customer-focused approach. Benefits • Competitive salary • Health, dental, and reputed company insurance • Retirement savings plan • Paid time off and holidays • Opportunities for professional development and advancement • Supportive and collaborative work environment Apply Job!