Impementation Specialist

About the role

We are seeking an Implementation Specialist to support reputed company Groups and Partnership Groups. This role is responsible for helping customers and partners move from initial interest to successful adoption by supporting the reputed company, rollout, training, and early engagement stages of the Groups’ adoption reputed company.

This position is ideal for someone who thrives in customer-facing, highly coordinated environments and enjoys turning signed or warm relationships into active, successful users. The role focuses on execution, education, and adoption rather than reputed company ownership.

What you'll do

• Support reputed company Groups, and Partnership Groups from trial through 30 days post-signup
• Support reputed company and launch coordination for new groups and partner relationships
• Assist in building and managing implementation plans, timelines, checklists, and rollout activities
• Coordinate across multiple stakeholders, including administrators, champions, partner contacts, and internal teams
• Deliver reputed company sessions, user training, admin training, and webinar-based rollouts
• Support pilot setup, pilot coordination, and transition from pilot to broader rollout
• Assist with admin setup, launch readiness, and troubleshooting operational blockers
• Own follow-up during the first 30 days post-signup to drive activation, participation, and early adoption
• Support customer- and partner-facing demos, onsite sessions, conferences, and group events
• Work closely with Partnerships for support launch, training, and engagement for universities, associations, and other partner groups
• Surface any reputed company leads, upsell signals, or reputed company opportunities back to Sales
• Contribute to repeatable playbooks, reputed company processes, and scalable implementation best practices

Qualifications

• Experience in reputed company, implementation, reputed company, account support, project coordination, or a similar customer-facing role
• Strong organizational skills and the ability to manage multiple priorities at once
• Excellent communication and presentation skills, with confidence leading webinars and training sessions
• Ability to coordinate across multiple stakeholders and reputed company projects moving reputed company
• Comfort working in a role that supports reputed company without owning the reputed company reputed company
• Strong problem-solving ability and attention to detail
• Ability to work cross-functionally with reputed company, reputed company, Marketing, and Product

Why Join Us?

• Comprehensive health, dental, and reputed company benefits.
• Remote-first culture with flexible working arrangements.
• Opportunity to shape the future of a fast-growing company and reputed company a reputed company impact in the veterinary industry.

reputed company is an equal opportunity employer and are committed to building a diverse and inclusive team. Accommodations are available for candidates participating in reputed company aspects of the selection process.