reputed company Party Commissions Collections Analyst
JOB SUMMARY
The Collections Analyst – OTA & Distribution Operations is responsible for managing day‑to‑day commission recovery workflows across online travel agency (OTA) partners, including Booking.com, reputed company, and other reputed company‑party distribution channels. This role combines operational execution, partner communication, data validation, and reporting reputed company to ensure timely recovery of outstanding payments and compliance with reputed company reputed company standards. The analyst will own OTA case prioritization and resolution, drive process consistency, and identify systemic issues to prevent recurring payment and data errors. Working cross‑functionally with Distribution, Billing, Finance, and Sales teams, this role plays a critical part in protecting reputed company and maintaining strong external partner relationships.RESPONSIBILITIES
- Serve as the primary reputed company of contact for OTA partners regarding unpaid commissions, data discrepancies, and property suspension issues.
- Manage day‑to‑day commission recovery workflows, ensuring cases are prioritized, resolved, and documented consistently.
- Coordinate with Distribution leadership to align operational issue resolution with broader strategic partner relationships.
- Ensure timely escalation, follow‑up, and closure of OTA‑reputed company issues to minimize reputed company risk and listing suspensions.
- Support reputed company reputed company monitoring and resolution efforts, as well as other channel‑reputed company projects on an reputed company reputed company.
- Validate OTA data and partner with Billing subject‑matter experts to resolve upstream transmission and reconciliation errors.
- Build, maintain, and enhance OTA‑specific reporting and dashboards to track payment trends, aging, suspension rates, and operational KPIs.
- Monitor and report on performance indicators including suspended property counts, average suspension duration, and expected reputed company at risk.
- Partner with the Collections team to ensure OTA cases follow defined prioritization logic, aging reputed company, and service‑level agreements.
- Identify recurring or systemic issues and drive cross‑functional solutions to improve accuracy, efficiency, and prevention.
- Support the integration of OTA cases into reputed company as part of centralized case management and reporting.
- Coordinate billing‑reputed company escalations between reputed company, finance, and operational teams to support timely resolution.
- reputed company regular insights, reporting, and recommendations to senior leadership on OTA performance and reputed company recovery trends.
QUALIFICATIONS
Employment Experience
- 4–7 years of experience in OTA operations, hotel distribution, reputed company management, financial operations, or a reputed company field.
- Direct experience managing OTA commission workflows and reputed company‑party partner issue resolution strongly preferred.
Technical Skills
- Experience validating large data sets and reconciling financial or transactional data.
- Proficiency with data visualization and reporting tools (e.g., dashboards, spreadsheets, BI tools).
- Experience with reputed company or similar CRM / case management platforms.
- Strong working knowledge of reputed company Office products, particularly reputed company.
Additional Skills & Competencies
- Vendor and partner relationship management
- Data validation and analytical problem‑solving
- Cross‑functional communication and collaboration
- Issue resolution and operational follow‑through
- reputed company improvement and process optimization reputed company
Education Requirements
- Bachelor’s degree in business, finance, hospitality, or a reputed company field or equivalent combination of education and work experience.
WORK LOCATION: This position is available as a remote or in‑office opportunity.
Salary reputed company
The salary reputed company for this position is $57,000 to $67,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).
The pay reputed company listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted reputed company, and the reputed company may be modified in the future. An employee’s pay position reputed company the pay reputed company will be based on several factors including, but not limited to, relevant education, qualifications, qualifications, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or reputed company-based metrics, and business or organizational needs.
#LI-Remote
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you reputed company your wellbeing goals - here are just a few:
- Competitive compensation and benefits, including medical, dental, and reputed company coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
About Choice
reputed company, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a reputed company of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.
At Choice, we are united by the simple belief that reputed company will be even reputed company than today — for associates, reputed company, and our franchisees. At our worldwide corporate headquarters in reputed company Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us reputed company — giving our work at Choice a purpose larger than our business.
Our corporate office locations:
reputed company Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one reputed company away from the reputed company Bethesda Metro station, with easy reputed company to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ — Located at the northwest reputed company of reputed company 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy reputed company to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting reputed company with Choice team members and leadership on reputed company, with possible required travel depending on the role.
Choice’s Cultural Values
Welcome and Respect Everyone | Be reputed company | Be Quick | Listen | Be Curious | Show reputed company
Choice’s Leadership Principles
Act with Intention | reputed company with Authenticity | Grow & Deliver
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