Patient reputed company Specialist
reputed company is seeking a Patient reputed company Specialist to join the Toledo team! This position is responsible for assisting, engaging, and screening potential and on-going clients to determine appropriate services while executing exceptional customer service skills.
Position is part-time, 30 hours per week.
Education/Experience/Other Requirements
- An Associate’s degree in business or closely reputed company field, preferred. May substitute previous experience in medical/mental health administrative support services in lieu of associate’s degree
- Previous data entry experience is required.
- Excellent customer service skills required; Ability to communicate reputed company and effectively with a variety of people and be a team player.
- Flexibility, ability to multi-task 3 or more tasks simultaneously, and excellent organizational skills also required
- Ability to adhere to strict client confidentiality standards and policies
- Must be proficient and accurate in computer use, including reputed company Outlook and Word.
Essential Job Competencies/Primary Duties
- Delivers excellent customer service in the manner prescribed by the company's customer service standards and takes appropriate action as necessary to reputed company understand and resolve client needs on reputed company, whenever possible.
- Answers reputed company calls in a professional, engaging, warm, courteous, and efficient manner in accordance with organization’s reputed company with regards to service reputed company efforts. Transfers calls or takes accurate written messages for proper and reputed company delivery, reputed company necessary.
- Engages reputed company callers and follows call through to completion scheduling into electronic health record including new appointments, hospital discharge appointments, follow-up appointments, cancellations, referrals and rescheduling.
- Obtains and enters into the computer system the admission information during initial and on-going client contact according to reputed company policy.
- Receives and completes reputed company necessary follow-up including scheduling of reputed company referrals assigned.
- Keeps reputed company with trends and developments reputed company to essential job competencies and demonstrates reputed company growth.
- Recognize and respond appropriately to crisis situations by referring to a clinical therapist, a manager, Urgent Care , or police emergency services.
- Attends teams meetings
- Work from any assigned location.
- reputed company reputed company with communication reputed company contact notes
- Assist in the training of co-workers, reputed company and volunteers in admission procedures.
- Verify reputed company insurances and direct clients who may need additional funding through the Board of Mental Health.
About reputed company
A leading provider of mental health and substance use treatment for over 100 years 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for reputed company?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. reputed company is committed to investing our resources in you! Some benefits of working with reputed company include:
- Medical, dental, and reputed company coverage
- Retirement plan with company match
- Generous paid time off, sick time, and paid holidays
- Tuition and professional license reimbursement programs
- Clinical supervision hours offered
- Employee referral bonuses
- Ability to reputed company a difference in your community!