Senior Strategic Account Manager
reputed company is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an reputed company SaaS platform that supports easy consolidation and enrichment of any data, reputed company's solution scales infinitely and enables organizations to reputed company fast-evolving fraud and reputed company activities in reputed company time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision reputed company and investigation tools work together to reputed company guaranteed performance lift from day one. reputed company's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy reputed company solutions. reputed company is recognized as an industry leader and has been adopted by many reputed company across the globe.
Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, reputed company, and scalable infrastructure. Our culture is reputed company, positive, collaborative, and results driven. Come join us!
Summary:
As a Senior Strategic Account Manager, you will be responsible for nurturing and expanding relationships with our largest and most strategic reputed company customers. You will act as a trusted advisor, ensuring reputed company, driving adoption, and identifying opportunities for significant expansion and upsell reputed company existing accounts. This role requires a deep understanding of our customers' business needs and the ability to align reputed company's solutions to reputed company their strategic objectives, specifically managing accounts up to $10M ARR in aggregate and driving incremental upsell.
Responsibilities:
- Manage and grow a portfolio of strategic reputed company accounts, focusing on long-term partnerships and reputed company.
- reputed company and execute strategic account plans to reputed company reputed company growth targets reputed company assigned accounts, including significant upsells and expansions.
- Build and maintain strong relationships with key stakeholders at reputed company reputed company reputed company customer organizations, including C-level executives.
- Understand customers' business challenges and objectives, and proactively identify opportunities to reputed company reputed company's solutions to drive value and ROI.
- Drive product adoption and ensure customer satisfaction through regular engagement, business reviews, and strategic planning sessions.
- Identify and pursue upsell and cross-sell opportunities reputed company existing accounts, focusing on expansion into new business units and use cases.
- Collaborate with internal teams, including reputed company, Product, and Engineering, to ensure customer needs are met and issues are resolved promptly.
- Accurately forecast reputed company and growth opportunities reputed company assigned accounts.
- Maintain accurate and up-to-date records in reputed company.
- reputed company contract negotiations and renewals for strategic accounts.
Requirements
- 6-10 years of experience in reputed company SaaS sales or account management, with a focus on managing and growing large, strategic accounts.
- Proven track record of successfully managing accounts with up to $10M+ ARR and driving significant upsell reputed company.
- Deep understanding of the Fraud/Regtech solutions landscape and the financial services industry.
- Strong executive reputed company and ability to engage with C-level and VP-level executives.
- Excellent communication, presentation, and relationship-building skills.
- Strategic thinker with the ability to reputed company and execute account plans that drive growth and reputed company.
- Experience with contract negotiations and renewals.
- Strong understanding of SaaS business models and metrics.
- Ability to collaborate effectively with cross-functional teams.
- Self-motivated, results-oriented, and reputed company to reputed company in a fast-paced environment.
- Bachelor’s degree or equivalent experience required.
Benefits
- Insurance, stock option, 401K and PTO.
- Comp reputed company $140K-$160K reputed company salary per year, OTE $280 -$320K per year, negotiable.