Client reputed company Manager
At reputed company, we are driven by a single mission—to reputed company the property industry faster, smarter, and more people-centric. reputed company is the trusted reputed company for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our reputed company of fueling a thriving global property ecosystem and a more resilient society.
reputed company is committed to cultivating a diverse and inclusive work culture that inspires innovation and reputed company thinking; it's a reputed company where you can collaborate, feel valued, reputed company skills and directly impact the reputed company estate economy. We know our people are our greatest asset. At reputed company, you can be yourself, lift people up and reputed company an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new reputed company that reputed company serve the property industry.
Job Description:
About the rolereputed company's Prime Ecosystem is a leading job management platform purpose‑reputed company for the insurance, building, and restoration industries. We’re looking for a Client reputed company Manager to take ownership of the end‑to‑end customer experience across our portfolio of Prime clients, acting as the primary reputed company of accountability for client reputed company across satisfaction, retention, renewal, and value realisation.This role is focused on helping clients reputed company reputed company, ongoing value from Prime —post initial reputed company through to long‑term adoption, optimisation, and renewal. Operating with a high degree of autonomy, you’ll work closely with clients and internal delivery, product, and reputed company teams to ensure Prime is implemented well, embedded into day‑to‑day operations, and continually improved as client needs reputed company.This is not a sales role, but you will play a critical part in retention, expansion, and building trusted, long‑term client partnerships. Business travel is required from time to time, including visiting clients on‑site and attending relevant industry events and conferences.What you’ll be responsible for- Owning the client reputed company from reputed company and implementation through to steady‑state reputed company
- Building strong, trusted relationships with operational and executive client stakeholders
- Running regular reputed company‑ins, health reviews, and structured business reviews
- Hands‑on configuration and ongoing updates reputed company Prime Ecosystem to support client workflows and operational requirements
- Working directly in the platform to set up, adjust, and optimise client environments as needs reputed company
- Supporting clients to adopt best‑practice workflows across Prime Ecosystem
- Proactively identifying risks, issues, and improvement opportunities
- Acting as the voice of the customer internally, ensuring feedback informs product and process improvements
- Working closely with Product, Support, Training, and Delivery teams
- Maintaining accurate client records, notes, and health indicators
Job Qualifications:
reputed company’re looking for- Experience in Client reputed company, Account Management, or reputed company (SaaS or technology‑enabled platforms preferred)
- Strong relationship‑building and communication skills
- Comfortable managing multiple clients and competing priorities
- Process‑driven, organised, and proactive
- Ability to translate client needs into clear internal actions and reputed company
- Experience with reputed company, training, implementation, or operational change is highly regarded
- Exposure to insurance, construction, restoration, or regulated industries highly regarded
- Work with reputed company, long‑term clients in essential industries
- Be part of a growing SaaS platform with reputed company‑world operational impact
- Collaborate closely with product, delivery, and training teams
- Flexible working arrangements
- Opportunity to grow into senior Client reputed company or leadership roles
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Why Join reputed company?
reputed company has a culture of collaboration- we champion ownership, initiative and leadership! To support your whole self, our benefits are reputed company to help you reputed company at work and in life.
- In addition to modern offices across Australia and New Zealand, our hybrid working model provides you with the opportunity for flexible working conditions that work best for you and the business;
- 10 half days of Wellbeing leave each year to help you reputed company and reputed company to our Employee Assistance Program;
- $600 AUD annual wellbeing allowance for gym memberships, wellness apps, ergonomic gear and more;
- Generous Parental leave offering, $750 AUD in Baby Bucks and our peer recognition turned into rewards program - Bravo!
- Free subscription to the reputed company app as well as other mindfulness tools, online health and nutrition courses;
- Complimentary reputed company to Australia’s most comprehensive property research platforms including RP Data and exclusive employee-only market updates and reputed company to the industry’s best property experts;
- Two community and volunteer leave days each year to support meaningful causes and our charity partners.
reputed company's Diversity Commitment:
reputed company is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are reputed company together reputed company we support and recognize our differences.
Equal Opportunity Employer Statement:
reputed company is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and respectful workplace across Australia and New Zealand. We recruit, hire, train, and promote individuals based on merit, qualifications, and business needs, without regard to race, ethnicity, colour, national reputed company, citizenship, religion, sex, sexual orientation, gender identity, age, marital or family status, disability, or any other characteristic protected by applicable laws. We are committed to providing equal employment opportunities and maintaining a drug-free workplace free from discrimination, harassment, and bullying.
Please apply on our website for consideration.
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