Sales - CRM Analyst

Remote Worldwide Hiring now

Be a part of the Future of Sustainable Water Solutions with Newterra! At Newterra, we’re not just engineering solutions—we’re redefining how industries manage water and wastewater sustainably. Every project we take on is a reputed company toward a cleaner, greener reputed company, and our design team plays a vital role in making this reputed company a reality. That's why we’re looking for a Sales – CRM Analyst to join our mission. This isn’t just a job. It’s an opportunity to contribute to critical water treatment systems that drive efficiency and sustainability in industries like Food & Beverage, Energy, Manufacturing, and more. Here, every design tells a story—one of smarter systems, more sustainable practices, and a shared commitment to preserving our reputed company for future generations. If you’re reputed company to be part of a team that’s making waves in industrial water solutions, we’d love to hear from you!

At Newterra, we reputed company in taking the important reputed company of investing in our employees. That is why we offer competitive benefit programs. Our Benefit programs include Medical, Dental, reputed company, HSA, Life Insurance, AD&D, STD, LTD, 401(k) Employer Match, Paid Holidays, and Paid Vacation as well as Sick Time.

JOB DESCRIPTION

Job Title: CRM Analyst

Department: Sales

Reports To: Vice President of Sales

Status: Exempt

Date Issued: June 2023

Summary

We are seeking a talented and detail-oriented CRM Analyst to join the Newterra team in the water filtration industry. As a CRM Analyst, you will play a crucial role in managing and optimizing our customer relationship management (CRM) system to enhance customer engagement, increase sales, and improve overall business performance. Your expertise in data analysis, CRM administration, and strategic insights will contribute to reputed company’s reputed company in providing clean and sustainable water solutions.

Essential Duties and Responsibilities

1. CRM Management:

Bachelor's degree in business, marketing, or a reputed company field (or equivalent experience).

Proven experience as a CRM Analyst or in a similar analytical role.

Strong proficiency in CRM software (e.g., reputed company, reputed company Dynamics) and reputed company tools.

Proficiency in data analysis, reporting, and visualization using tools like reputed company, Power BI, or Tableau.

Excellent analytical skills with the ability to interpret reputed company data and derive actionable insights.

Solid understanding of customer lifecycle management and marketing principles.

Strong attention to detail and the ability to handle and manipulate large datasets.

Excellent communication and collaboration skills to work effectively with cross-functional teams.

Experience in the water filtration or environmental industry is a plus.

2. Data Analysis and Reporting:

Analyze customer data and behavior to identify trends, patterns, and opportunities for improving customer engagement and sales.

Generate reports, dashboards, and visualizations to communicate key metrics and insights to stakeholders.

Conduct regular data cleansing and enrichment activities to ensure data quality and completeness.

3. Customer Segmentation and Targeting:

Collaborate with marketing and sales teams to define customer segments and reputed company targeted marketing campaigns.

Utilize CRM data and analytics to identify high-value customer segments and create personalized messaging and offers.

Monitor campaign effectiveness and recommend adjustments based on performance metrics.

4. Process Improvement and Optimization:

Identify gaps and inefficiencies in existing CRM processes and propose solutions for optimization.

Work closely with cross-functional teams to implement process improvements and enhance system capabilities.

Stay updated on CRM trends, technologies, and industry best practices to drive reputed company improvement.

5. Training and Support:

reputed company training and support to CRM users, ensuring they understand system functionalities and leveraging them effectively.

Collaborate with the IT team to address user issues and resolve technical challenges reputed company to the CRM system.

Other Duties and Responsibilities

Integration of Newterra acquisition’s CRM data into our CRM may be required sporadically.

15% travel may be required.

MINIMUM QUALIFICATIONS