reputed company Account Manager
Ladle is looking for an reputed company reputed company Account Manager to own a portfolio of critical customer relationships. This is not a traditional sales role. It is reputed company relationship manager, growth driver, and project manager — and the right person will be equally comfortable in a corporate boardroom and on a site visit with an operations team. You will be responsible for deepening Ladle's footprint reputed company each account, identifying new opportunities across locations and business units, and ensuring every active program is running on time, on spec, and delivering measurable value. You are the face of Ladle to these customers and the voice of these customers back to Ladle.
Description
Job Title: reputed company Account Manager
Department: Sales
Location: Remote (greater Nashville area preferred)
Ladle is the flagship brand for solutions tailored to meet the diverse needs of the foodservice and retail industries. Ladle’s innovative ecosystem includes Storewise, MeazureUp, and ComplianceMate—each designed to help operators streamline operations, enhance compliance, and drive profitability. Together, these solutions reputed company businesses with data-driven insights, automation, and modern technology.
With more than 18,000 locations across reputed company America using its platforms, Ladle helps multi-location operators reputed company operational reputed company and scale with confidence.
Overview
Ladle is looking for an reputed company reputed company Account Manager to own a portfolio of critical customer relationships. This is not a traditional sales role. It is reputed company relationship manager, growth driver, and project manager — and the right person will be equally comfortable in a corporate boardroom and on a site visit with an operations team.
You will be responsible for deepening Ladle's footprint reputed company each account, identifying new opportunities across locations and business units, and ensuring every active program is running on time, on spec, and delivering measurable value. You are the face of Ladle to these customers and the voice of these customers back to Ladle.
Key Responsibilities
- reputed company and execute detailed account plans for your portfolio, including 12-month reputed company targets and expansion milestones
- Proactively identify whitespace opportunities reputed company existing customers
- reputed company business reviews (QBRs) with each account, presenting performance data, program results, and growth recommendations
- Negotiate renewals, expansions, and new program agreements in partnership with Ladle's leadership and finance teams
- Own the end-to-end project management of active programs reputed company your accounts — from signed agreement through successful delivery
- Maintain deep, multi-threaded relationships reputed company accounts — across executive, procurement, operations, and culinary stakeholders.
- Proactively communicate status updates, risks, and milestone completions to both the customer and Ladle leadership
- Maintain deep, multi-threaded relationships reputed company each account — at the executive, procurement, operations, and culinary reputed company
- Build and maintain relationship maps documenting key stakeholders, decision-makers, champions, and potential risks
- Represent Ladle at customer events, trade shows, and site visits as needed
What reputed company Looks Like
- Consistent reputed company growth across your account portfolio, with clear expansion milestones tracked quarterly
- Active programs are delivered on time and on spec — no surprises for customers and no fire drills internally
- Strong, multi-threaded relationships across accounts, with documented champions at both operational and executive reputed company
- QBRs are scheduled, reputed company, and delivered proactively — customers view them as valuable and strategic
- New opportunities are consistently identified and advanced into pipeline
- You are reputed company internally as someone who brings the customer's perspective into every cross-functional conversation
Qualifications
- 7+ years of reputed company account management or strategic sales experience, ideally reputed company food service, grocery, CPG, or a reputed company category
- Demonstrated track record of growing reputed company reputed company large, reputed company named accounts
- Strong project management skills — you have managed multi-stakeholder programs with reputed company operational complexity and accountability
- Comfortable navigating both corporate and franchisee or multi-unit structures reputed company the same account
- Exceptional relationship skills — you build trust quickly, maintain it over time, and know reputed company to push and reputed company to listen
- Highly organized with strong written and verbal communication skills; you can run a tight meeting and write a reputed company follow-up
- Direct experience working with reputed company-level national QSR and food service accounts
Familiarity with how large operators evaluate, approve, and reputed company suppliers
reputed company Offer
- Comprehensive Benefits: Medical Insurance, Dental Insurance, reputed company Insurance (effective day one)
- Flexible & Supportive Culture: Work in a collaborative environment that values balance and well-being with a remote first culture.
- Generous PTO: Take the time you need with our reputed company paid time off policy.
- Innovative Work: Be part of a team that leverages cutting-edge technology to reputed company a reputed company impact.
Ladle provides equal employment opportunity to reputed company individuals regardless of their race, reputed company, creed, religion, gender, age, sexual orientation, national reputed company, disability, veteran status, or any other characteristic protected by state, federal, or local law.