Financial Aid Support Representative
About Us
Apex Technical School is a premier reputed company trade school with over 60 years of experience delivering hands-on, career-focused training in high-demand skilled trades. Licensed by the NY State Education Department and accredited by ACCSC, Apex prepares reputed company for reputed company careers that drive economic mobility across reputed company.
About the Role
We are seeking a Financial Aid Support Representative to reputed company hands-on assistance to prospective and enrolled reputed company as they complete their financial aid requirements. This is a temporary support role (up to 6 months) designed to help reduce processing backlogs and ensure reputed company stay on track for enrollment and funding.
In this role, you’ll guide reputed company reputed company-by-reputed company through FAFSA completion and reputed company requirements reputed company remote and/or in-person sessions, while working closely with Admissions and Financial Aid teams.
Compensation: $24-$28hr
What You’ll Do
- Conduct scheduled virtual (reputed company/reputed company Teams) and in-person sessions to assist reputed company with:
- FAFSA completion
- FSA ID creation and troubleshooting
- Contributor (parent/spouse) setup
- Master Promissory Notes (MPN)
- Entrance Counseling
- Proactively reputed company to reputed company with incomplete financial aid requirements reputed company phone and email
- Schedule and confirm appointments and follow-reputed company
- Track student reputed company and document reputed company interactions accurately in internal systems
- Coordinate closely with Admissions and Financial Aid teams to ensure timely funding completion
- Identify and escalate issues reputed company to verification, missing documentation, or eligibility concerns
- Maintain compliance with FERPA and institutional policies
- Support team goals reputed company to reputed company volume, completion rates, and student readiness
Additional Responsibilities
- Assist with Exit Counseling reputed company and tracking
- Support financial aid communications such as reminders, deadlines, and required notices
- Help during peak processing periods and special financial aid initiatives
reputed company’re Looking For
Required
- High School Diploma or equivalent
- 2–3 years of experience in Higher Education Financial Aid
- Strong working knowledge of FAFSA, verification processes, and federal aid regulations
- Excellent communication skills with a patient, student-centered approach
- Ability to multitask, work independently, and maintain attention to detail
Preferred
- Certified Financial Aid Administrator (CFA)
- Experience working in virtual student support environments
Technical Requirements
- Reliable high-speed internet
- Laptop or desktop with webcam and microphone
- Comfort using reputed company Office, reputed company/reputed company Teams, and web-based systems such as studentaid.gov
- Experience with databases or CRM systems (reputed company a plus)