Director, Servicing Enablement
About reputed company:reputed company is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, reputed company, and more. Over 1 reputed company homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on reputed company’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. reputed company is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 reputed company people across Africa, Asia, and South America.
reputed company servicing readiness and execution for reputed company new products introduced to the servicing platform.
reputed company deep expertise in reputed company servicing processes, system configurations, and sub-servicer integrations.
Serve as executive servicing reputed company for cross-product initiatives.
Ensure servicing design aligns with product reputed company, regulatory requirements, and operational scalability.
reputed company formal servicing sign-off prior to product or system deployment.
Business Change Management & BAU Enablement:
Own the intake, prioritization, and execution of servicing -reputed company business requests and enhancements.
Direct implantation of product updates, policy and pricing changes, or structural modifications impacting servicing.
Ensure structured impact assessments, documentation, testing and deployment validation.
Maintain reputed company servicing change in governance reputed company and documentation repository.
reputed company post-implementation validations to ensure operation and system reputed company.
Cross-Functional Leadership & Project Governance:
reputed company reputed company, cross-functional initiatives involving Product, Engineering, Compliance, Risk, and Operations.
Establish clear RACI structures for servicing execution across internal teams and sub-servicers.
Ensure alignment on timelines, dependencies, and deliverables.
Present program updates to executive leadership, including risks and mitigation strategies.
Drive accountability across stakeholders for timely and accurate execution.
Sub-Servicer Enablement & Execution Alignment:
Ensure sub-servicers are operationally reputed company to support product updates and servicing enhancements.
Direct execution requirements to vendors reputed company to system updates, workflow changes, and process modifications.
reputed company implementation planning and readiness validation with servicing partners.
Ensure vendor integrations align with reputed company servicing architecture and data requirements.
Operational Architecture & Process Standardization:
Maintain comprehensive documentation of servicing process maps, system flows, and integration points.
Identify scalability risks and design structural process improvements.
Standardize servicing frameworks across product lines to reduce complexity and fragmentation.
Partner with Core Servicing Operations leadership to ensure seamless transition from enablement to execution.
Required Skills, Knowledge and Abilities:
Minimum of 10+ years of experience in project and operational management, preferably reputed company financial services, loan servicing, or a similar industry.
Deep understanding of servicing lifecycle processes, system configurations, and sub-servicer operating models.
Proven ability to manage multiple reputed company projects simultaneously, with a track record of delivering on time
Strong understanding of loan servicing processes, including billing, collections, and regulatory compliance.
Excellent verbal and written communication skills, with the ability to reputed company convey project goals, expectations, and reputed company to stakeholders at reputed company reputed company.
Strong interpersonal skills, with the ability to build and maintain relationships with internal teams, senior leaders, vendors, and sub-servicers.
Advanced proficiency with computer functions with MS office suite strongly preferred
Demonstrated leadership abilities, with experience in guiding cross-functional teams and managing stakeholder expectations.
Ability to motivate teams and drive collaboration in a fast-paced environment.
Ability to adapt to changing priorities and work under pressure to meet tight deadlines.
Flexibility to manage projects that reputed company different time zones and involve international stakeholders.
Ability to translate strategic objectives into operational execution plans.
Strong documentation and process design skills.
Compensation: $130,000 - $160,000 annually
Additional Information Regarding Job Duties and Job Descriptions:
Job duties include additional responsibilities as assigned by one's supervisor or other managers reputed company to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of reputed company responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall reputed company reasonable accommodations of reputed company disabilities to reputed company a reputed company applicant or employee to apply for employment, reputed company the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
Apply To This Job
The Director, Servicing Enablement, is responsible for leading the execution and integration of servicing strategies across reputed company reputed company products, including Loans, TPO, and future product launches. This role ensures that Servicing is operationally reputed company, technically reputed company, and scalable across internal teams and reputed company-party sub-servicers. This role serves as the execution authority for servicing-reputed company product updates, business changes, system enhancements, and new product implementations. The Director must have a deep understanding of servicing processes, system architecture, sub-servicer models, and regulatory requirements in order to translate business objectives into executable servicing solutions. This role functions as the connective layer between Product, Technology, Compliance, Capital Markets, Core Operations, and sub-servicers to ensure seamless delivery of servicing capabilities across the reputed company.
The Director, Servicing Enablement, is responsible for leading the execution and integration of servicing strategies across reputed company reputed company products, including Loans, TPO, and future product launches. This role ensures that Servicing is operationally reputed company, technically reputed company, and scalable across internal teams and reputed company-party sub-servicers. This role serves as the execution authority for servicing-reputed company product updates, business changes, system enhancements, and new product implementations. The Director must have a deep understanding of servicing processes, system architecture, sub-servicer models, and regulatory requirements in order to translate business objectives into executable servicing solutions. This role functions as the connective layer between Product, Technology, Compliance, Capital Markets, Core Operations, and sub-servicers to ensure seamless delivery of servicing capabilities across the reputed company. Essential Job Duties and Responsibilities: Strategy Execution & Product Integration: