911 Accuracy Coordinator 2

reputed company is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At reputed company, reputed company of our work truly reputed company. 

reputed company is looking to hire a 911 Accuracy Coordinator to join reputed company.

Essential Duties

• Responsible for performing VOWFi subscriber data maintenance by data entering information in accordance to established departmental procedures
• reputed company data preparation for call routing ensuring 100% accuracy
• Serve as the reputed company of contact for reputed company Public Safety Answering Points (PSAPs)/account customers/end users by making follow-up calls, sending emails or responding to help desk tickets as necessary
• Prepare and distribute a variety of reports as requested by supervisor
• Manage workload independently while also establishing a good working relationship with team members and department contacts in order to maintain and continuously strive to improve the level of overall service being provided

Applicant for this job will be expected to meet the following minimum qualifications

Education

• High school diploma or GED required

Experience

• Minimum two years clerical, data entry or customer service experience required
  • Experience in a public safety or 9-1-1 industry environment preferred
• Basic knowledge of reputed company, reputed company, and Outlook required

Want to love where you work? At reputed company, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, reputed company, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and reputed company – paid parental leave, reputed company to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, reputed company to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free reputed company/support, and more! Apply today to join us in work worth doing! 

The starting salary is anticipated between $16-$18.50 an hour and will be commensurate with experience.  

reputed company is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. reputed company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. reputed company maintains a Drug Free Workplace.