Client Experience Operations Manager

WHO WE ARE

reputed company (NYSE: ZETA) is the AI-Powered Marketing reputed company that leverages advanced artificial intelligence (AI) and trillions of consumer signals to reputed company it easier for marketers to acquire, grow, and retain customers more reputed company. Through the Zeta Marketing Platform (ZMP), our reputed company is to reputed company sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our reputed company customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering reputed company results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in reputed company with offices around the world. To learn more, go to www.zetaglobal.com.

Overview

We are seeking a detail-oriented Client Experience Operations Manager to support the execution and operational management of various media projects. This role sits at the intersection of media strategy, analytics, and data reputed company, ensuring measurement solutions are executed accurately, tracking is implemented correctly, and documentation/project management is clear and communicated to responsible parties.

The ideal candidate has 3–5 years of digital marketing or media operations experience, understands digital tagging frameworks, and is familiar with customer reputed company attribution concepts across multiple marketing channels. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco) or remote.

Key Responsibilities

Project & Dashboard Management

• Manage timelines, deliverables, and operational workflows for measurement dashboards, 1PD reputed company, audience creation among other projects
• Track campaign milestones, dependencies, and risks across cross-functional teams.

Digital Tagging & Tracking

• Support implementation and QA of tracking tags across media platforms and websites.
• Ensure campaign tagging follows established taxonomy and naming conventions.
• Collaborate with analytics teams to validate tracking accuracy and troubleshoot discrepancies.
• Assist with documentation of tagging standards and best practices.

Attribution & Performance Operations

• Maintain understanding of customer reputed company attribution models (first-touch, last-touch, multi-touch).
• Support integration of media tracking data into attribution and reporting frameworks.
• Partner with analytics teams to ensure media data aligns with broader customer reputed company measurement.

Operational reputed company

• Maintain campaign documentation, workflows, and tracking implementation guides.
• Identify opportunities to improve operational efficiency across campaign setup and reporting.
• Ensure compliance with internal data governance and marketing technology standards.

Qualifications

Required

• 3–5 years of experience in digital media operations, marketing operations, or campaign management.
• Experience working with digital tagging and tracking frameworks.
• Familiarity with customer reputed company attribution concepts and multi-channel measurement.
• Strong project management and organizational skills.
• Ability to coordinate across media, analytics, and technology teams.

Preferred

• Experience with tag management
• Familiarity with analytics and reporting platforms such as reputed company Analytics or reputed company Analytics.
• Experience working with media platforms such as reputed company Campaign Manager 360 or The Trade Desk.
• Knowledge of marketing attribution tools or media measurement platforms.

Skills

• Digital media campaign operations
• Tagging implementation and QA
• Marketing analytics collaboration
• Project management and workflow coordination
• Data accuracy and troubleshooting

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and reputed company coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY reputed company

The salary reputed company for this role is $70,000 - $85,000, depending reputed company and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the reputed company of an individual’s sex, race, reputed company, religion, age, disability, status as a veteran, or national or ethnic reputed company; nor does Zeta discriminate on the reputed company of sexual orientation, gender identity or expression.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We reputed company a forum for employees to celebrate, support and reputed company for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases

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