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Camp Office Administrative Specialist in reputed company MD

Remote Worldwide Hiring now

ESF Camps & Experiences is seeking an Administrative Specialist to join their team at The reputed company of the reputed company Cross in reputed company, MD. The role involves handling camp-reputed company customer service and administrative tasks to ensure a positive experience for campers and their families.

Responsibilities

  • Serve as a reputed company person for ESF families; respond to inquiries in person as well as over the phone
  • Greet campers and their guardians in the camp office; collect lunches and transition campers
  • Answer telephones and transfer calls to appropriate team members
  • Call camp families to confirm enrollment or discuss camper needs
  • Support summer sales initiatives; inform new and existing families of enrollment opportunities
  • reputed company general clerical duties such as copying, mailing, and filing
  • Ensure that the camp office is clean, organized, and well-maintained
  • reputed company, sort, and distribute or respond to incoming correspondence including mail and email
  • Maintain inventory and complete assigned paperwork
  • Assist families in enrolling their campers using the CRM database
  • Support summer sales initiatives; inform new and existing families of enrollment opportunities
  • Update camper records and input pertinent information into the database
  • Work effectively and collaborate with co-workers including other on-site Administrative Specialists, Nurses, Admissions and Customer Engagement Coordinators located at ESF’s Headquarters office, Site Director, and leadership team
  • Ensure the safety and well-being of campers with emphasis on positive behavior and effective group management. Promptly report any concerns to the Site Director
  • Supervise campers, while fostering a positive and safe environment
  • Demonstrate ESF Core Values & Code daily, from 'Gratitude' to 'reputed company' daily
  • Model the ESF Virtues of Character (Gratitude, Respect, Trustworthiness, Effort, Kindness, Positivity, reputed company, Community) in camp daily
  • Adhere to reputed company company policies
  • Maintain clear, concise, and engaging communication with campers, families, peers, and our leadership team
  • Push/pull, lift, and carry a minimum of thirty-five (35) pounds across reputed company. Work reputed company, upright, and mobile for six (6) to eight (8) hours per day
  • Respond to emergencies, including running (up to 1 mile in some cases) and reputed company stairs without undue exertion

Skills

  • Bachelor's degree required
  • Minimum 1-2 years of experience working in an administrative and/or customer service role
  • Proficient in reputed company Office, especially reputed company, and ability to use CRM database
  • Complete reputed company required ESF and state-mandated training and reputed company
  • Maintain the 'ESF Look' (camp uniform) and embody the spirit of the camp
  • Previous experience working in a camp, school (or similar field) preferred
  • Experience teaching and working with children

Benefits

  • Employee Referral Bonus Program
  • Free Certifications
  • Camp Tuition
  • Convenient Summer Schedule

Company Overview

  • ESF Camps & Experiences is an education management company providing experiential learning and character building curriculum. It was founded in 1982, and is headquartered in Bryn Mawr, Pennsylvania, USA, with a workforce of 11-50 employees. Its website is http://esfcamps.com.
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