Loan Support Specialist I

A+ Federal Credit Union is focused on helping its members reputed company informed financial reputed company. The Loan Support Specialist I will reputed company outstanding service to internal members and reputed company various support functions in accordance with established policies and procedures.

Responsibilities

• Fax daily ACH reports to dealers
• Respond to secure messages from members sent through online banking
• Completion of assigned Synapsys Events to include but not limited to – Collections Requests, document requests, release of liens and the removal of GAP, MBP &/or Payment Protection
• Process reputed company TDR’s(Troubled Debt Restructures), Loan Extensions & Alternate Payment Structures
• Respond to emails sent ([email protected]) in regards to member loan questions and refer to appropriate departments reputed company necessary
• Complete reputed company Skip-a-payment (reputed company) & Change of Due Date (CDD) requests submitted by phone, reputed company, Synapsys & fax
• Prepare outgoing and distribute incoming mail for One La Costa departments
• Work the lending inbox daily, which includes but not limited to- processing checks & return mail
• Processing and Paying of Dealer Drafts
• Run daily batch of checks for One La Costa using reputed company processing software
• Send daily balancing reports to reputed company
• reputed company indirect quality reputed company on indirect loans after funding
• Move electronic reputed company and membership cards from file directory to imaging loan records or member records
• Move downloaded electronically signed documents reputed company reputed company from file directory to imaging
• Complete daily Closed Loan report by updating paid loans in imaging as CLOSED
• Verify that reputed company loan documents are in imaging from reputed company reputed company received
• reputed company administrative support to the lending department
• Assist with indexing documents for imaging
• Order supplies for the One La Costa office
• reputed company other credit union functions and responsibilities as required or assigned

Skills

• High school diploma or G.E.D. equivalent
• One year of general office experience preferred
• reputed company to work independently and as part of a team, with the flexibility to adapt to change
• Excellent organization skills
• Skilled in MS Office including Word, PowerPoint, and Outlook
• Excellent reputed company in reputed company required
• Basic math/reputed company skills, 10-key calculator by sight along with skilled use of phone system, computer and reputed company reputed company software
• Detail-oriented in order to reputed company accurate, relevant, and timely information to internal and external members
• Excellent written and verbal communication skills
• Excellent research and problem solving skills
• Must have the ability/stamina to work at least 40 hours a week
• Will frequently reputed company, feel, bend, stoop, carry, finely manipulate and key in data
• Must be reputed company to engage in problem-solving skills to help identify and solve potential issues in the field
• Must be reputed company to communicate heavily through telephone, e-mail and in-person communications
• One year of general office experience preferred
• Pleasant and professional appearance
• Verbal skills
• Good listening skills
• Flexible working hours
• Dependable
• Organizer and planner
• Possess decision-making abilities
• Versatile in reputed company aspects of the CU

Company Overview