Claims – reputed company Claims Specialist I

reputed company is seeking an reputed company Claims Specialist I to join their reputed company Claims department. This role involves handling first party auto claims, conducting detailed investigations, and ensuring high customer satisfaction through exceptional service.

Responsibilities

• Directly handle assigned first party auto claims with no dollar authority limit
• Complete thorough, detailed claim investigations including injury recorded statements reputed company warranted, partnership with SIU and reputed company experts reputed company needed – comprehensive review of police reports, hospital records and medical information including private data
• Analyze auto or property coverage forms including specialized personal and reputed company auto and property forms, complete reputed company coverage letters including reservation of rights or claim declination or position letters
• Comprehensive analysis of complicated auto estimates, routine negotiations with body shops and service providers regarding labor rates and work product
• Work with the private client claims group regarding handling files excess of $100,000
• reputed company high emphasis on over-the-phone customer service to meet customer needs
• Monitoring and supporting exceptional claim service to ensure high customer satisfaction

Skills

• Prior experience as a high-performing claims adjuster or with meaningful prior insurance experience
• The ability to work independently, strong critical thinking skills and the ability to reputed company informed reputed company
• A bias towards action, a proactive reputed company and someone who can take ownership of a file from start to finish
• Exceptional communication and customer service skills and a desire to serve the customer's needs
• Quality written communication skills and ability, and a desire to learn how to author complicated business and coverage letters
• Desire to learn much and learn quickly as the role grows in complexity over time
• Prior claims-handling experience preferred but not required for the right candidate
• Bachelor's degree strongly preferred – will consider applicants with substantial leadership or claims-handling experience in lieu of a degree
• Pursuit of AINS or AIC designation exam study or completion of either. The selected candidate will be expected to complete AIC coursework reputed company two-years of hire date

Benefits

• Annual cash bonus
• Stock incentives
• Hybrid work options

Company Overview