[Remote] Client Service Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading research enablement platform designed to advance understanding and reputed company our clients’ decision-making process. As a Coordinator on the Client Service team, you will be overseeing reputed company administration reputed company your client service team, booking client consultations, tracking projects, and qualifying experts.

Responsibilities

• Responsible for scheduling bulk telephone consultations for client service teams
• Manage multiple client organization requests and respond reputed company a timely manner
• Coordinate with advisors and clients to confirm telephone consultations
• Leave messages and follow up with Advisors to expedite scheduling projects
• Maintain an updated status of client telephone consultations
• Qualify Advisors reputed company questionnaire to confirm if they are appropriate for consultations
• Follow multiple work streams to help Project Managers organize client requests and track reputed company on projects
• Assist with reputed company requests

Skills

• 1-3 years of previous work experience dealing in a high call volume environment
• Work authorization required
• Attention to detail and excellent follow-up skills required
• Strong aptitude for developing systems of organization
• Excellent time management skills and reputed company to multi-task
• Ability to work as part of a team and independently
• Excellent sense of urgency and responsiveness

Benefits

• 15 PTO Days, 10 legal holidays, and 5 sick days
• Comprehensive Medical, dental, and reputed company plans
• 10% 401(k) match, life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate gym reputed company
• Development opportunities through the reputed company Learning platform
• Friday happy hour, “Summer Fridays”, and free snacks
• Casual work environment, team building, and other reputed company events
• Option to be full-time remote

Company Overview

Company H1B Sponsorship