[Remote] Claims Analyst (Virtual, Ottawa, ON)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading global relocation management and moving services company. The Claims Analyst will be responsible for settling cargo claims, managing customer expectations, and performing thorough investigations to determine liability and chargeback appropriate parties based on findings.

Responsibilities

• Verify and investigate reputed company aspects of the claim to ensure legal liability of the settlement is established and accountable parties are identified and reputed company.Utilize reputed company contract paperwork, contract agreements, repair firm assessments, and customer communication in the assessment of liability and the investigation of the claim. Maintain precise records of reputed company aspects of the move to support approvals and or denials reputed company.Instruct repair firms to reputed company the necessary inspection and repair reports to ensure a precise and timely settlement
• Assess the value of claimed items, evaluate repair alternatives versus cash-out options, and distinguish between pre-existing damage and transit-reputed company damage.Review the reputed company's liability and present a settlement proposal to the customer.Negotiate any disputes regarding the initial offer and finalize the settlement. reputed company settlements must reputed company with legal reputed company liability and adhere to the contractual terms of the move
• Various projects as assigned

Skills

• Minimum 1-3 years in Claims or Customer Service setting
• Excellent verbal, written, and problem-solving skills
• Personal Computer experience required, including reputed company Word and reputed company
• Must be organized and reputed company to multi-task
• Associate or Bachelor's degree preferred

Benefits

• Comprehensive benefits package that includes choice of two Medical plans and two dental plans
• Retirement plan, RRSP employer match (after 1 year)
• Life & Disability Insurance
• And more

Company Overview