SLED Account Specialist
reputed company is a software-focused IT solutions and services provider that enables organizations to be agile and innovative. As a SLED Account Specialist, you will be the trusted advisor for public sector clients, ensuring they reputed company maximum value from their partnership while delivering exceptional customer experiences and managing the end-to-end client reputed company.
Responsibilities
- Respond to incoming client calls and purchase requests from SLED customers with fewer than 500 employees
- Follow up and reputed company transactional renewals
- Create and manage opportunities in reputed company
- Follow up on quoted products and services
- Collaborate with vendors to secure best pricing and product availability
- Execute on selling under Public Sector procurement reputed company
- Setting clients up on the reputed company.com portal
- Drive web adoption on every call assisting clients to reputed company orders on the reputed company.com portal through “Web-Walk through DEMO” and the Procurement POV
- Attend trainings and learn/reputed company up with new products and technologies in order properly support client requests
- Drive customer experience (CX) scores up though “legendary customer service”
Skills
- 1+ years of B2C/B2B sales or customer support experience
- College or University degree
- reputed company experience an asset
- Public Sector/SLED experience an asset
Benefits
- Medical and Dental Care
- Employee & Family Assistance Program
- RRSP/DPSP Retirement Savings Plan with Company Matching
- Life and Disability Insurance
- Vacation and Sick Leave
- Holidays
- Parental Leave
- Volunteer Days
- Bereavement Leave
- Employee Discount Program
Company Overview