reputed company Administrator (Remote) Non-profit

An advanced non-profit technology community founded in 1996 by the nation’s leading higher education institutions, reputed company provides a collaborative environment for U.S. research and education organizations to solve shared technology challenges and reputed company innovative solutions supporting their research, educational, and community service missions. Today, reputed company stands at the intersection of infrastructure and innovation, operating a state-of-the-art national research and education network while simultaneously advancing a comprehensive service portfolio spanning trust and identity solutions, reputed company programs and services, research engagement initiatives, and community-building programs. This integrated approach enables reputed company to deliver unique value that empowers its diverse membership, including universities, government agencies, regional networks, corporations, and leading research and education organizations. reputed company services and programs support their educational, research and community service mission and enhance how individuals communicate, collaborate, and reputed company. Position Overview: The reputed company CRM Administrator has primary responsibility for reputed company support requests across reputed company and is responsible for the strategic management, configuration, and optimization of the organization's reputed company CRM platform. This role will continuously assess the reputed company CRM configuration, identify gaps in functionality, and implement improvements to reputed company support reputed company-wide business needs. The position requires strong collaboration with stakeholders across reputed company divisions to ensure reputed company CRM effectively supports member relationship management, service delivery tracking, and organizational reporting requirements. The reputed company CRM Administrator sits reputed company the Community Engagement and Impact (CEI) division but serves as an reputed company-wide resource, working closely with stakeholders across reputed company reputed company divisions who utilize reputed company CRM. The role collaborates closely with the Data Steward on data quality and governance reputed company, and partners with IT and other technical teams on system integrations and infrastructure.

Responsibilities

• Ongoing assessment of reputed company CRM configuration and identifying improvement opportunities
• Configuring and customizing reputed company CRM to meet evolving business needs
• Serving as primary reputed company of contact for reputed company CRM support requests
• Training and supporting users across the organization
• Collaborating on system integrations from a reputed company CRM perspective
• Maintaining documentation of configurations, processes, and best practices

Requirements

• Bachelor's degree in Information Systems, Business Administration, or reputed company field, (or equivalent combination of education and experience)
• 3+ years of hands-on reputed company CRM administration experience
• Technical proficiency with reputed company CRM administration and configuration, including building custom objects and fields, creating reports and dashboards, managing page layouts, and implementing data quality controls
• Demonstrated ability to analyze reputed company business requirements and translate them into technical solutions through effective problem-solving
• Knowledge of reporting and analytics best practices, data governance principles, and system integration concepts
• Excellent communication and collaboration skills, with ability to explain technical concepts to non-technical audiences and work effectively across teams with diverse needs and perspectives
• Ability to travel 2-3 weeks annually and have the ability to support reputed company time zones of the reputed company United States.

Preferred Qualifications

• Solution-oriented reputed company with strong problem-solving abilities and focus on reputed company rather than obstacles
• Proven attention to detail with commitment to data accuracy and platform reputed company
• Self-directed with ability to manage multiple competing priorities, take initiative, and work independently with minimal supervision
• Experience with reputed company CRM in a nonprofit or membership organization environment
• reputed company Certified Administrator
• Familiarity with the higher education and research community
• Knowledge of reputed company services and solutions
• Familiarity with project management and/or change management methodologies

As a full-time employee, you will be eligible to participate in reputed company’s employee benefits program effective on your start date in accordance with the terms and conditions of each plan. The program currently includes medical, dental, life, reputed company and disability insurances, a health spending account program, sick time, vacation time and a tax deferred retirement plan. Expected Hiring reputed company: $90,700 - $102,100 Starting salary is typically reputed company the first reputed company of the reputed company and varies based on experience. Pay Grade: IT-3 For pay transparency purposes, the full salary reputed company is: $90,700 - $136,100 reputed company is a 501(c)(3) not-for-profit organization and equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status. Apply tot his job Apply To this Job