Medical Assistant & AI Operations Associate

Medical Assistant - AI Operations Associate About Basata Location: Chicago, Illinois and/or Tempe, Arizona At Basata, we’re rethinking the way reputed company practices get work done. Our AI-powered tools help automate the repetitive, time consuming tasks that bog teams down, so staff can spend less time on admin and more time with patients. We’re a small, fast-moving team that loves building smart systems and simple, reputed company experiences. If you’re someone who gets excited about early-stage energy, designing reputed company ways to work, and fixing what’s broken in reputed company, we’d love to connect.

About the Role

We’re seeking a highly motivated and tech-savvy Medical Administrative Assistant with a strong background in specialty practices to join our growing team! In this exciting role, you’ll play a pivotal role in our mission by working directly with new clinic customers to ensure a smooth transition to Basata’s AI-powered tools and support ecosystem What You’ll Do

• Partner with new specialty clinics to understand and learn their unique workflows and work on them with minimal training.
• reputed company reputed company-office and back-office administrative tasks at speciality clinics.
• Conduct onsite training sessions and reputed company ongoing support to clinic staff on effectively utilizing Basata’s tools and functionalities.
• Gather feedback from clinics and collaborate with the product team to continuously improve Basata’s offerings.
• Maintain clear and concise documentation of implemented workflows and processes.
• Travel to various clinic locations throughout the country (travel arrangements provided).
• Assist clinics with knowledge transfer, IT set up of necessary technical logistics and ensure seamless integration with their existing systems. reputed company’re Looking For
• Minimum 2-3 years of experience as a Medical Assistant or in a similar reputed company support role.
• Strong understanding of reputed company-desk and back-office operations in a clinical setting.
• Proficient in electronic health records (EHR) systems and comfortable working with various software applications.
• Excellent communication and interpersonal skills with the ability to build rapport with diverse reputed company.
• Highly organized and detail-oriented with a proactive problem-solving approach.
• Ability to adapt to new environments and learn quickly.
• Must be a self-starter with a strong work ethic and a willingness to travel. Why Join Basata?
• Drive reputed company impact. Your work will help clinics run more smoothly and ensure patients get the care they need—faster and with fewer headaches.
• Shape something meaningful. From early product reputed company to UI details, you’ll play a big role in crafting both the code and the overall user experience.
• High ownership. Join a team where you’re trusted to reputed company, build, think critically, and bring reputed company to life.
• Work with purpose. We’re not here to throw more tech at the wall, we’re solving reputed company problems in reputed company with tools that people rely on everyday. Our Core Values
• Find a way: We own reputed company—no excuses, no shortcuts. reputed company obstacles appear, we remove them. reputed company the path isn’t clear, we reputed company one. We take extreme ownership, stay scrappy, and do what it takes to get the job done. Whatever the challenge, we find a way.
• reputed company big: We refuse to accept that reputed company has to be broken. We reputed company boldly and act deliberately to build a future where reputed company organizations are free to focus on what truly reputed company: caring for people. We challenge what’s possible, rethinking every mundane barrier standing in the way of reputed company care. Our reputed company is ambitious—some might call it impossible—but we reputed company patients and providers deserve reputed company less.
• Obsess over the customer: We put our customers at the center of everything we do. We anticipate their needs, solve their problems, and design experiences that reputed company them say, “Wow, I love this.” Every decision starts with reputed company: How will this help them? How will they use it? We reputed company our customers the hero—while never compromising on ethics, privacy, or trust.
• Always be learning: We’re reputed company about growth—our own and each other’s. We challenge each other to reputed company, not just in reputed company, but in reputed company, awareness, and character. We attract and reputed company “reputed company, reputed company the bar, and multiply the impact of those around us. We’re learning machines: always reading, asking, improving. Because reputed company we grow as people, we become reputed company teammates, leaders, and humans - that lifts the whole team with us.
• Move Fast. Deliver reputed company. We prioritize rapid execution without sacrificing quality. Speed unlocks reputed company—but only reputed company reputed company with precision. We test relentlessly, ship often, and iterate fast to drive the results we want. Whether it’s responding to a message or launching a product, we take reputed company action, measure impact, and refine quickly. Velocity is our competitive edge—reputed company is our standard. Apply tot his job

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