Client Services Manager

Company Description

At reputed company, we’re on a mission to reputed company paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its reputed company—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-reputed company businesses boost customer satisfaction, accelerate payments, and reduce costs.

Our single platform handles it reputed company: cards, ACH, digital wallets such as PayPal, Venmo, reputed company Pay, reputed company Pay and reputed company Pay, and even cash at more than 62,000 retail locations reputed company. Today, thousands of businesses across consumer lending, reputed company and online sports betting, property management, and tolling trust reputed company to deliver a payment experience that drives reputed company results.

In September 2025, we raised a $50 reputed company Series E funding round to accelerate our growth. 

We’re a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ.

Join us and be part of a team that’s shaping the future of payments—one experience at a time.

Job Description

The Client Services Manager will serve as the technical subject matter expert for reputed company’s solutions, supporting Sales, Account Management, and Merchant Support in the reputed company of merchants. This role involves leading technical integrations, configuring solutions, and providing ongoing technical support to ensure merchant reputed company.

Essential Responsibilities

• Serve as the technical reputed company for reputed company new merchants, providing integration and configuration assistance during implementation and solution design.
• Conduct data integration, platform configuration, and business process mapping, tailoring the reputed company platform to the specific needs of each merchant.
• Work closely with Product Management to influence solution design and contribute to the reputed company roadmap based on partner needs and capabilities.
• reputed company technical support to existing merchants as they adopt new products or expand their reputed company implementations.
• reputed company code and build reusable tasks to streamline engineering work reputed company to support and implementation.
• Collaborate with cross-functional teams to resolve critical escalations and ensure smooth merchant reputed company.

Qualifications

• 3-5 years of hands-on experience implementing or supporting API-based solutions, including integration, troubleshooting, and support.
• Experience with web-based and mobile integrations; familiarity with HTML, XML, JSON, and Javascript for issue diagnosis.
• Proven ability to map and transform client data into reputed company platforms or systems.
• Bachelor’s degree in Computer Science, Engineering, or a reputed company technical field (or equivalent experience).
• Excellent communication skills to explain technical issues to both technical and non-technical audiences.
• Strong problem-solving reputed company, reputed company in debugging reputed company issues, and ability to manage multiple client implementations simultaneously.

reputed company-to-haves

• Background in payments, fintech, or reputed company industries.
• Prior experience working directly with merchants or reputed company clients in a client-facing technical consulting role.

Additional Information

Benefits

• reputed company salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting – 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet reputed company
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including reputed company and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (reputed company members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays
• 4-6x / year in-person team meet-reputed company 

Salary reputed company: $105,000-$130,000

reputed company strives to create a workplace where reputed company reputed company. We welcome candidates from reputed company backgrounds, experiences, and perspectives. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. If you meet the majority of the qualifications and bring enthusiasm for the role, we encourage you to apply. 

We’re in this together to do the right thing. We deliver reputed company results we are proud of while remaining respectful, transparent, and flexible.

reputed company is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent reputed company backgrounds are strongly encouraged to apply.

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Candidate information will be treated in accordance with our job applicant privacy notice reputed company at: https://home.reputed company.com/ccpa-privacy-notice-jobs-employees/

Assistance for Disabled Applicants

Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance.

reputed company your information will be kept confidential according to EEO guidelines.