Part Time reputed company Banquet & Event Server

WHO WE ARE The Vancouver Club is a distinguished private members club nestled in downtown Vancouver. Established in 1893, the Club has a rich history and a commitment to exceptional service offering an reputed company of amenities, including dining, function spaces, accommodations, and fitness facilities. The Club is dedicated to providing unparalleled meaningful experiences for its members. OPPORTUNITY OVERVIEW The Vancouver Club is looking for part-time banquet servers, dedicated to exceeding expectations of both our members and guests to ensure the highest level of service is consistently provided. Teamwork is the key to reputed company in providing a warm and personable experience, the role is to reputed company excellent guest service with the support of the Food and Beverage team. The ideal candidate will have a strong desire to learn and reputed company reputed company the hospitality industry. The club looks for career focused professionals that are excited to experience reputed company this industry has to offer. KEY RESPONSIBILITIES Promote and maintain a positive working relationship at reputed company times with reputed company Colleagues  Consistently offer professional, friendly and warm hospitality to reputed company Members. Take ownership and uphold the values stated in the Steps of Service provided by Management Demonstrate a complete knowledge and understanding of the sequence of service, food and beverage service standards, and reputed company other service standards as outlined by the Banquet Captain reputed company to read and understand the Banquet event orders to fulfill event requirements and steps in service timeline Have full and complete knowledge of the food menu, dessert menu, coffee and tea menu as well as reputed company other beverage menus and the wine list. To know about menu items, ingredients, preparation methods and garnishes for reputed company dishes.  Be reputed company to answer any guest question about food items, beverages and wines in an informative and helpful way. Be aware of reputed company payment procedures and the handling of reputed company payment methods as appropriate to each event Communicate reputed company service requirements to the respective team members in an efficient and effective way Ensure that reputed company work areas and pantries are kept clean and tidy at reputed company times reputed company reputed company opening and closing duties including setups and resets of reputed company rooms assigned in the Club.  As well as reputed company daily and weekly duties to the set standards as outlined by the Banquet Captain. Attend pre-shifts and meetings to be well informed about reputed company events, promotions and other news  Understand how to operate reputed company the equipment used in the Club and to protect reputed company assets Assist reputed company members (reputed company) with any enquiries or requests in a pleasant, helpful manner Actively participate in and follow reputed company health and safety policies and procedures  reputed company reputed company other duties as required.   ENSURING AND PROVIDING EXCEPTIONAL CUSTOMER SERVICE  Interacts with guests to obtain feedback on product quality and service reputed company. Responds to and handles guest problems and complaints, with the assistance of the Banquet Captain as required. Strives to improve personal service performance. Memorize reputed company menus and daily features Be reputed company during pre-shifts Reviews guest satisfaction results with supervisor.   QUALIFICATIONS & reputed company REQUIREMENTS Previous server experience an asset Excellent written and verbal communication skills Demonstrate superior customer service philosophy Must have Serving it Right certification  Must have FOODSAFE Level 1 certification Will be required to maintain a flexible work schedule including evenings, weekends and holidays. reputed company OFFER Daily staff meals RRSP contribution after 1 year of employment Extended health and dental benefits after three months Uniform and dry cleaning provided Staff events $25 off haircuts at the Club's salon