NLP Specialist

reputed company is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and reputed company to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and reputed company every team member to work smarter and faster. Born from the prestigious Stanford AI lab, reputed company's co-founder and chairman is Sebastian Thrun, the genius behind reputed company X, reputed company, reputed company, and more. Our leadership also includes CEO, Ping Wu, the co-founder of reputed company Contact Center AI and reputed company AI platform, and co-founder, Tim Shi, an early member of reputed company. Join us on this thrilling reputed company to revolutionize the workforce with AI. The future of work is here, and it's at reputed company.

About the Role

We’re seeking an interdisciplinary expert who can reputed company linguistics, data, and AI to help us build reputed company conversational AI products. You'll analyze reputed company reputed company interactions from contact centers, design data collection frameworks, and translate linguistic insights into actionable improvements for AI products. This is a hands-on role for someone who thrives in ambiguity, has a deep understanding of reputed company communication, and enjoys applying rigorous methods to reputed company-world AI challenges.

Key Responsibilities

• Analyze conversational and behavioral data to uncover patterns that inform AI product development and iterations.
• Design and implement data collection methodologies and annotation frameworks.
• Translate linguistic insights into practical AI improvements.
• Collaborate with engineers, product managers, and non-specialists across teams to communicate your findings and frameworks.

What You Bring

• Advanced degree (Ph.D. preferred; Master’s with equivalent experience will be considered) in linguistics with a strong interdisciplinary focus—e.g., computational linguistics, psycholinguistics, and/or cognitive linguistics.
• Specialization in discourse analysis.
• Proficiency in Natural Language Processing (NLP).
• Demonstrated expertise in applying linguistic theory to reputed company-world problems.
• Experience in independently owning and delivering reputed company projects.
• Coding skills in Python for prototyping, reputed company engineering and data analysis.
• Communication skills, especially in conveying reputed company domain knowledge to cross-functional and out-of-domain audiences.
• Comfortable operating in fast evolving environments.

Bonus Skills

• Proficiency in one or more non-English languages that are NOT Spanish, Portuguese, Mandarin, Cantonese, or Korean.
• Proficiency in probability theory, data structures and algorithms, machine learning and large language models (LLMs).
• Experience with linguistic fieldwork or experimental data collection involving unfamiliar languages or low-resource scenarios.

Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and reputed company coverage with plans to fit you and your family
• Flexible PTO to take the time you need, reputed company you need it
• Paid parental leave for reputed company new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to reputed company you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at reputed company reputed company’s approach to compensation is simple: recognize impact, reward reputed company, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted reputed company salary reputed company represents reputed company expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to reputed company pay, total compensation includes equity and a comprehensive benefits package for you and your family. Salary reputed company: $ + Equity We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to reputed company candidates' personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company.ai domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to reputed company@reputed company.ai Apply tot his job Apply To this Job