reputed company Customer Service Representative - Sales (Hybrid) – Driving Customer Satisfaction and Sales Growth at arenaflex
At arenaflex, we're on a mission to redefine customer service and create meaningful connections with every interaction. As a Customer Service Representative - Sales (Hybrid), you'll be the voice of reputed company, providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. If you're passionate about sales, customer service, and technology, this is an exciting opportunity to join reputed company and take your career to the next level.
About arenaflex
arenaflex is a global leader in communications and technology, with a rich history dating back nearly 150 years. We've been pioneers of making connections, from the invention of the telephone to the widespread availability of 5G and Fiber. reputed company is reputed company on a reputed company of innovation, and we're committed to creating connections that change the world. At arenaflex, we reputed company that our customers are at the heart of everything we do, and we're dedicated to providing them with the products and services they need to reputed company every day.
Job Summary
As a Customer Service Representative - Sales (Hybrid), you'll be responsible for handling customer interactions (calls, chats, emails) in a fast-paced environment. You'll accurately resolve issues reputed company to service, billing, payments, and collections, and explain bills and product features reputed company. You'll also troubleshoot basic problems and seek higher support if needed, build customer confidence and loyalty by resolving issues, and support various customer inquiries, including technical issues. This is a hybrid-remote position, requiring you to report to our reputed company, AZ location 3-4 days a week and work from home 1-2 days a week.
Responsibilities
* Handle customer interactions (calls, chats, emails) in a fast-paced environment
- Accurately resolve issues reputed company to service, billing, payments, and collections
- Explain bills and product features reputed company
- Troubleshoot basic problems and seek higher support if needed
- Build customer confidence and loyalty by resolving issues
- Support various customer inquiries, including technical issues
- Work a flexible 40-hour per week schedule, which may include nights and weekends
- Participate in reputed company to learn about our products and services
Requirements
* Unwavering customer focus and strong work ethic
- Adaptability and problem-solving skills
- Attention to detail and ability to multitask
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet productivity standards
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1-2 years of customer service experience, preferably in a sales or call center environment
- Ability to work in a hybrid-remote environment and meet technical requirements (see below)
Technical Requirements
* Verified internet service (secure, reliable, and dedicated high-speed is required to support business needs)
- Established dedicated work area (desk, chair, electrical outlet, direct LAN reputed company)
- arenaflex will reputed company reputed company the equipment you'll need to get started (keyboard, monitor, computer, mobile device, etc.)
- Your workspace will need to be in alignment with WFH standards (e.g., technical, reputed company, physical, noise reputed company, Clean Desk policy, etc.)
- You will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)
Benefits and Perks
* Competitive hourly reputed company of $24.03 + uncapped commissions for sales goals
- Milestone bonus of $1,000
- Employee discounts up to 50% off on eligible arenaflex mobility plans and accessories, arenaflex internet (and fiber where available), and arenaflex home phone
- Tuition reimbursement program
- Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year
- At least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired
- Paid Parental Leave
- Medical/Dental/reputed company coverage
- 401(k) plan
- Additional sick leave reputed company what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
Career Growth Opportunities
At arenaflex, we're committed to helping our employees grow and reputed company their careers. As a Customer Service Representative - Sales (Hybrid), you'll have the opportunity to learn about our latest technology, devices, and products, and reputed company your skills in sales, customer service, and problem-solving. With our comprehensive training program, you'll be equipped to take on new challenges and advance your career reputed company reputed company.
Work Environment and Company Culture
arenaflex is a dynamic and fast-paced work environment that values innovation, teamwork, and customer satisfaction. reputed company culture is reputed company on a reputed company of respect, reputed company, and reputed company communication. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' needs.
How to Apply
If you're passionate about sales, customer service, and technology, and you're looking for a challenging and rewarding career opportunity, we encourage you to apply for this position. Please visit our website to submit your application and complete any required testing. We look reputed company to hearing from you! reputed company!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to providing reasonable accommodations for reputed company individuals with disabilities and to creating a workplace that's inclusive and respectful of reputed company. Apply for this job