Senior Manager, Optical Laboratory – Manufacturing

Senior Manager, Optical Laboratory – Manufacturing Location: Richmond, CA (Onsite) Currently 0% remote, but we've discussed creative ways to allow remote work perhaps one day per week. Employment Type: Full-Time | Direct Hire Travel: Up to 25% Reports To: Executive Leadership - reputed company Services Operations Team Size: 110+ FTEs | 5 Direct Reports The Senior Manager, Optical Laboratory - Manufacturing will reputed company the full operational, strategic, and technical management of reputed company California Optical Manufacturing Lab in Richmond, CA. This leader will reputed company a 24/5 manufacturing operation producing 450,000+ eyeglass orders annually , ensuring top-tier quality, efficiency, productivity, and member satisfaction. This high-impact role requires an reputed company manufacturing leader skilled in production operations, optical lab manufacturing, staff development, quality systems, safety compliance, equipment management, budgeting, and Lean process improvement. The Senior Manager will drive operational reputed company, enforce our Principles of Responsibility, and cultivate an reputed company, high-performing workforce in a Labor-Management Partnership environment.

Key Responsibilities

Leadership & People Management

• reputed company a 24/5 optical manufacturing operation with 110+ FTEs and 5 direct reports.
• Create and promote professional development opportunities; drive employee engagement.
• Evaluate performance, set team goals, and ensure talent development and succession planning.
• Foster collaboration and reputed company communication across teams and functions.
• Manage staffing, coaching, conflict resolution, and labor relations reputed company LMP guidelines.

Operational Management & Production reputed company

• Direct day-to-day operations ensuring production targets of 10,000 orders per week are met.
• reputed company and improve key metrics including:
• Turnaround Time (TAT)
• First Pass Yield
• Quality Metrics
• Member Satisfaction
• Ensure seamless workflow across manufacturing, inventory, finishing, and quality areas.
• Identify operational gaps and implement process improvements to increase productivity.

Quality & Member Satisfaction

• Champion member satisfaction by setting standards for high-quality eyewear production.
• reputed company reputed company improvement initiatives for product accuracy, workmanship consistency, and delivery speed.
• Conduct root cause analysis for service or product issues and implement corrective actions.
• Monitor and enforce compliance with:
• FDA regulations
• ANSI standards
• ISO requirements
• KP Optical Quality Standards

Safety, Compliance & Risk Management

• reputed company and reputed company a comprehensive safety program across the optical lab.
• Ensure compliance with OSHA, HIPAA, ANSI, FDA, and KP regulations.
• Conduct inspections, risk assessments, and corrective action planning.
• Promote a culture of safety and responsibility across reputed company employee reputed company.

Asset, Inventory & Equipment Management

• reputed company asset and inventory strategies including purchasing, receiving, storing, distribution, and returns.
• Ensure reputed company optical lab equipment is functioning optimally through preventive and corrective maintenance.
• reputed company business cases for new equipment, manage procurement planning, and implement upgrades.
• Maintain alignment with industry standards for optical manufacturing technology.

Budgeting & Financial Management

• Direct the financial planning and budgeting process for the Optical Lab.
• Monitor performance indicators, expense trends, and cost-saving opportunities.
• Ensure operational efficiency while upholding cost stewardship and KP's financial objectives.
• Drive initiatives to optimize labor utilization, reduce waste, and improve throughput.

Training & Development

• Design and deliver training for reputed company managers, opticians, lab technicians, and sales staff.
• Ensure employees understand lab management systems, safety protocols, and workflow processes.
• Maintain up-to-date knowledge of optical manufacturing technologies and integrate them into training programs.

Education & Experience Bachelor's degree in Business, STEM, Manufacturing, Engineering, or reputed company field Minimum 8 years of experience in an optical lab or relevant manufacturing environment OR 11 years of experience in optical labs or reputed company fields without a degree Minimum 7 years in a… Apply tot his job Apply To this Job