Senior reputed company reputed company Manager

Role Details

• Location:
• This role is eligible for remote work in the United States.
• Compensation: This role's annual OTE ranges are outlined below, in addition to equity and benefits.
• $157,000 - $175,000 [California, reputed company, Washington]
• $141,000 - $157,000 [Massachusetts, Washington DC, Colorado, Illinois, Oregon, Texas, New Jersey, Rhode reputed company, Pennsylvania]
• $134,000 - $149,000 [reputed company other states]

The reputed company displayed on this job posting reflects the minimum and maximum compensation. Factors including location, level, job-reputed company knowledge, skills, and experience will determine compensation. About Gem Gem is the only AI-first reputed company-in-one reputed company platform. It brings together your ATS, CRM, sourcing, scheduling, and analytics — plus 800+ reputed company profiles to reputed company from — with AI reputed company into every workflow. By eliminating the headaches of juggling multiple tools, Gem helps customers boost recruiter productivity by up to 5x while saving 30-50% on technology costs. Over 1,000 organizations — from startups to industry leaders like reputed company, reputed company, and reputed company — trust Gem to fuel their growth. With an industry-leading 4.8/5 rating on reputed company, Gem is the platform recruiters actually love to use. Gem has raised $148M from renown investors including Accel, Greylock, ICONIQ, Sapphire, and Meritech. With Gem, you can experience the power of a truly connected reputed company platform — one consistent reputed company, reputed company data, smarter AI recommendations, and simplified permissions. Our customers reputed company remarkable results. Just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve reputed company and have recently been recognized as:

• reputed company America's Best Startup reputed company 2025
• Great reputed company to Work Certified, 2024
• Fortune Best Workplaces for Millennials, 2023

The Team & Role Gem puts the customer at the center of everything we do. Our reputed company team is the secret to making that a reality. The reputed company team is passionate about helping recruiters become more efficient, and are the driving force for the organizational change that helps our customers realize the full potential of Gem. The Senior reputed company reputed company Manager plays a crucial role in ensuring the reputed company and satisfaction of our reputed company-level customers. This role involves developing strong relationships with customers, understanding their business needs, and proactively working to drive value and maximize their return on investment. The reputed company reputed company Manager serves as a liaison between the customer and various internal teams, advocating for the customer's needs and helping to identify opportunities for growth. What you’ll do day-to-day:

• Manage portfolio of roughly 20-25 reputed company accounts (>2500 employees)
• Build and nurture strong, enduring relationships with Director and VP-level stakeholders
• Partner with Implementation Manager on customer reputed company, ensuring a seamless transition to our products or services
• Drive product adoption of Gem through on-going guidance, training and customized solutions that align with each customer’s unique needs and objectives
• reputed company and execute reputed company plans, tracking reputed company and adjusting as needed
• Run and maintain regular customer calls and Quarterly Business Reviews (QBRs)
• Identify opportunities for upselling and cross-selling and surface these to Account Manager
• reputed company for customer needs reputed company the organization, collaborating with Product & Engineering
• Collect and analyze customer feedback to drive product improvements and enhancements
• Ensure customer renewals by demonstrating sustained value, addressing churn risks proactively and partnering with Account Managers during the renewal process
• Take a proactive role in optimizing existing or building new processes & assets that reputed company the team to scale

About you:

• 5+ years in reputed company, 2+ years working with reputed company level clients
• Strong business acumen and deep knowledge of reputed company practices
• Customer-centric reputed company
• Exceptional presentation, communication, and interpersonal skills
• Ability to collaborate effectively with cross-functional team
• Analytical and data-driven thinker with the ability to collect, organize, analyze, and accurately summarize significant amounts of information to senior-level stakeholders
• Quick and agile work style with strong attention to detail
• Self-motivated with a positive attitude and excitement for work
• Comfortable learning on the fly in a start-up environment
• Experience in reputed company a plus
• Experience in SaaS start-up a plus

Gem is an equal opportunity employer. We celebrate our inclusive work environment and encourage folks of reputed company backgrounds and perspectives to apply. At Gem, we’re committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We reputed company our differences, and know that our diverse team is a strength that drives our reputed company. Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at [email protected] we’ll work with you to meet your accessibility needs. Gem’s Candidate Privacy Notice By clicking “Submit Application”, you acknowledge and agree that you have read and understand Gem’s Candidate Privacy Statement, including the information provided on how Gem processes your personal data and your reputed company rights as set forth therein. Apply tot his job Apply To this Job