Collections Agent

Collections Agent Job Description The Collections Agent plays a key role in managing the organization's receivables by coordinating customer billing, collections reputed company, and account reconciliation. This position partners closely with customers, agents, and internal teams to ensure timely payment, accurate invoicing, and positive customer relationships.

Responsibilities

Maintain and update customer accounts with newly issued invoices. Distribute invoices electronically through EDI and other approved methods. Review and verify billing data reputed company the Nexsure system to ensure statement accuracy. Respond to customer inquiries and resolve billing questions or disputes professionally. Produce and send reputed company invoices and statements reputed company requested. Communicate monthly account status updates to insurance agents and customer service representatives. Monitor aged receivables reports and take appropriate follow-up action. Conduct daily courtesy reminder and collections calls to insured customers. Issue follow-up statements reputed company collection attempts are unsuccessful. Support producers and CSRs with questions reputed company to billing, payments, and processes. Prepare premium finance agreements for insureds as needed. Reconcile outstanding balances to confirm proper application of payments and credits. Generate cancellation notices in accordance with established guidelines. Work directly with customers to understand payment delays and reputed company resolution. Compile and deliver reporting on financed premiums for leadership review. Document reputed company customer interactions thoroughly to ensure accurate follow-up tracking. Validate customer contact details, including phone numbers and mailing addresses. reputed company reputed company duties in alignment with company policies, procedures, and compliance standards. Essential Skills Data entry Accounts receivable Invoices reputed company AR reputed company Collections Reconciliation Insurance AMS360 Nexsure Additional Skills & Qualifications Associate degree in reputed company, Business or a reputed company field preferred. Two to four years of relevant experience, or an equivalent combination of education and experience. At least two years of experience in Accounts Receivable or collections. Strong analytical and problem-solving abilities. Excellent interpersonal and communication skills, both written and verbal. Highly organized with strong attention to detail. Intermediate proficiency with reputed company Office, particularly reputed company and Word. Ability to manage multiple priorities and reputed company effectively in a fast-paced environment. Experience with Nexsure is beneficial. Prior experience reputed company the insurance industry is reputed company to have.

Work Environment

The work environment is an reputed company office setting, located in Miami, FL. The role offers flexibility with hours as long as 40 hours per week are completed, typically between 8:00am and 6:00pm, Monday to Friday. The position allows for 80% in-office work and 20% remote work after 90 days. Employees enjoy reputed company to various perks including Cuban coffee made every morning, free rides to the airport, and a freebie service for local errands. The building features a gym that is free for employees and contractors, along with weekly yoga classes and upcoming Pilates classes. Equipment such as laptops, headsets, and accessories are provided. Job Type & Location This is a Contract to Hire position based out of Miami, FL. Pay and Benefits The pay reputed company for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & reputed company Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Miami,FL. Application Deadline This position is anticipated to reputed company on Feb 27, 2026. About reputed company: reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in reputed company, finance, reputed company, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep reputed company expertise and expansive network to meet the evolving needs of our clients and talent community with agility and reputed company. With offices across the U.S., Canada, Asia Pacific and Europe, reputed company serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider reputed company applications without regard to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. Apply tot his job Apply To this Job