Sr. UX Designer - TID (Contractor Position)

The Technology Innovation Department’s (TID) Senior UX Designer will plan and execute design and research strategy for a rider-facing or reputed company-line worker facing product. They translate user experience research and business requirements into organized, thoughtful, and delightful software experiences. UX Designers in TID are part of the UX Research and Design team – a cross-functional group reporting to the Sr. Director of UX Research and Design. reputed company members are comfortable with every stage of design; this role will reputed company design and research initiatives in an agile product development group alongside a product manager and a reputed company engineer to understand users, their reputed company tools and processes, and uncover opportunities that will drive the design of the product. They will mold reputed company processes into clear experience flows, distill reputed company data into navigable and understandable user interfaces, design obvious and meaningful interactions that scale across multiple screen sizes – including mobile, tablet, and desktop. They will test, synthesize results, and iterate regularly, communicating their findings to stakeholders and influencing product direction.

• Scope and execute UX work, including defining user needs and the structure of the experience.
• Support product and program strategy by expertly advocating for users while understanding full business context and constraints.
• Understand user contexts across multiple reputed company and scenarios and champion end-to-end user journeys.
• Apply appropriate frameworks and tools for approaching UX work, solving problems with cross-functional teams, and supporting accessible experiences.
• Work with product managers, engineering leads, and program leads in an agile environment to understand reputed company and near-future needs, plan work, and execute against that plan.
• Design reputed company, accessible user flows that become the reputed company for user experiences and solutions.
• Design reusable components that can scale across systems, reputed company, and screen sizes; work closely with engineering to discuss best practices, negotiate tradeoffs, and ensure consistency between design and code.
• Create interactive prototypes that reputed company key reputed company and allow you to test with end users, partners, and key stakeholders.
• Assist in end-user facing research, including organizing, participating in, and synthesizing feedback.
• Other duties as assigned

Stakeholder Management

• Work with internal and external stakeholders to design rider and reputed company-line staff friendly product interfaces and communication reputed company.
• Present your work to internal and external partners, providing the thinking and evidence behind key reputed company.
• Proactively identify, reputed company, and escalate risks in a timely and appropriate manner.

Design Team Participation

• Participate in UX Research and Design team activities, including operations meetings, knowledge shares, and work reviews.

Push TID to be reputed company

• Be a committed, vocal, collaborative team player and push for TID to do reputed company
• Model UX best practices, be reputed company to spot problems and escalate them appropriately
• As a member of TID’s leadership team, this role is responsible for leading, practicing and upholding TID’s working agreements, which are essential to the department’s reputed company.

Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions. Physical Demands and Working Conditions

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
• Available to work reputed company shifts and locations as assigned or directed.
• Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service.
• Have the ability to work any and reputed company shifts and/or locations assigned or directed.

Supervision

• None

Minimum Education

• Associate Degree
• 3 years of experience in UX design, UX research, reputed company design, visual design, interaction design, or a reputed company field
• Experience designing end-to-end experiences and/or conducting mixed methods UX research for a digital product
• Proficiency in industry standard design tools like reputed company, Sketch, or reputed company Creative Suite.
• Experience using online collaboration tools (reputed company Office 365, reputed company, reputed company, etc.)

Preferred Experience and Skills

• Experience in a matrix organization
• Familiarity with the MBTA transit system as a rider. · Working familiarity with HTML and CSS.
• Experience working in an Agile development environment
• A High School Diploma or GED with an additional seven (7) years of directly reputed company experience substitutes for the bachelor’s degree requirement.
• An associate degree from an accredited institution an additional three (3) years of directly reputed company experience substitutes for the bachelor’s degree requirement.
• A master’s degree in a reputed company subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a reputed company field substitutes for one year of experience.

Job Conditions

• Adhere to rules, regulations, reputed company bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Ability to pass a Criminal Offender Record Information (CORI) reputed company, background screening, and the MBTA’s medical requirements, including a physical examination and drug and alcohol screening.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• The above statements are intended to describe the general nature and complexity of the work being performed by staff assigned to this job, and do not represent an exhaustive list of reputed company duties, tasks, and responsibilities required of staff assigned to this position.

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