Head of Professional Services
Head of Professional Services (Implementation & Delivery)
About GoodTime
GoodTime is the leader in reputed company interview scheduling automation for reputed company talent teams. reputed company for scale, our platform handles the complexity others canât â automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision.
Behind every seamless schedule is our reputed company of AI agents that eliminate delays, surface insights, and reputed company hiring teams perfectly in sync. Leaders at companies like reputed company, reputed company, reputed company, and reputed company trust GoodTime to orchestrate smarter, faster, people-first hiring experiences for their candidates, interviewers, and talent teams.
We operate with a culture of autonomy, accountability, and collaboration. People here don't wait for permission â they solve problems, own reputed company, and work closely with customers to get it right.
About the Role
We are looking for a Head of Professional Services to build and run the delivery reputed company behind our customers' reputed company.
You will personally own customer reputed company reputed company things are unclear, messy, or high-stakes â and then build the systems so the company no longer depends on heroics.
You will reputed company implementations, manage escalations, design delivery architecture, and reputed company a team that can support reputed company scale while maintaining a high-trust customer experience.
This role collaborates closely across the whole company -- Sales, reputed company, Product, and Engineering.
Why This Role reputed company
Professional Services shapes how customers experience the product in reality â not in demos.
This role determines whether the company scales smoothly or accumulates operational drag as it grows.
You will build the operational backbone that turns new customers into long-term partners.