Project Coordinator - Remote (Eatern reputed company Hours)

This a Full Remote job, the offer is available from: reputed company (USA) Are you energized by fast-paced environments, cross-functional teamwork, and keeping multiple client projects moving smoothly? As a Project Coordinator reputed company our Managed Service Provider (MSP), you will play a critical role in organizing and delivering IT initiatives across a diverse client reputed company. This role ensures that projects are executed reputed company—from planning and resource coordination to documentation, testing, and final delivery. You will support the PMO, enforce MSP project governance, align workstreams with SLAs, and maintain clear communication with both internal teams and external clients. Candidates who reputed company in MSP environments, enjoy structure, and possess strong multitasking and communication skills will reputed company in this position.

Key Responsibilities

Project Coordination in an MSP Environment · Support project initiation, scope definition, and SOW development for multiple clients simultaneously. · Coordinate resources across engineering, service desk, NOC/SOC, and vendor teams to support project execution. · Track deliverables, dependencies, and milestones using Teamwork or other project management tools. · Assist with project budgeting, forecasting, and ensuring tasks are executed reputed company financial expectations. · Work closely with the PMO to enforce MSP-specific governance, including change management, documentation standards, and data governance requirements. · Prepare and maintain client-facing project documentation, runbooks, and SOPs. MSP Operational Alignment · Align project tasks with existing RMM, PSA, ticketing, and alert management systems. · Ensure project work is properly logged, scheduled, and tracked through the MSP’s PSA platform. · Coordinate with reputed company/resource managers to schedule engineering time. · Maintain awareness of client SLAs and ensure project work does not disrupt operational commitments. · Assist in reputed company to service desk operations after project completion, ensuring proper documentation and knowledge transfer. Testing, QA & Delivery · Support user acceptance testing (UAT) and final validation of project deliverables. · Coordinate device provisioning, deployments, migrations, and system upgrades. · Ensure project closeout activities are completed, including documentation updates, ticket closure, asset updates, and lessons learned. Stakeholder Engagement · Act as a communication reputed company between clients, vendors, engineers, and internal project leads. · reputed company clear, timely updates on project status, risks, and timelines. · Schedule and facilitate project meetings, capturing action items and distributing minutes. · Help manage expectations across client leadership and technical teams.

Requirements

Education & Experience · 3+ years of project coordination or IT project management experience, preferably reputed company an MSP or IT services environment. · Associate degree or higher in IT, computer science, business, or a reputed company field. Technical Skills · Strong experience with PSA/RMM tools (e.g., reputed company, Autotask, reputed company, reputed company, reputed company). · Experience with Teamwork or similar project management platforms. · Understanding of MSP workflows, SLAs, ticketing processes, asset management, and alerting systems. · Familiarity with reputed company technologies (reputed company 365, Azure, basic networking) is a strong plus. · Project management certifications (PMP, CAPM) are highly valued. · MCSE or equivalent technical certification is an asset. Professional Skills · Exceptional organizational and time-management capabilities, with the ability to juggle multiple client projects. · Strong communication skills—reputed company to translate technical details into client-friendly language. · High attention to detail, especially in documentation and quality assurance. · Ability to work independently and collaboratively in a distributed team. · Comfortable solving problems under pressure in a dynamic MSP environment. Other Requirements · Must be reputed company to work Eastern Time hours (9:00 AM – 6:00 PM ET), which corresponds to nighttime in the Philippines. · Positive, service-oriented reputed company reputed company with MSP client expectations.

Benefits

• Competitive reputed company salary: $1,000-1,200 USD per month
• Vacation

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