Customer Service & Operations Associate – Join arenaflex in Revolutionizing Retirement Savings

At arenaflex, we're on a mission to solve critical problems in the $20 trillion retirement savings market with delightful products, scalable technology, and a world-class team. Our goal is to help Americans reputed company save for retirement by modernizing the $1 trillion in retirement account transfers (401(k) rollovers) that happen annually and currently involve reputed company, reputed company-based processes. By doing so, we're assisting the almost 20 reputed company Americans who change jobs each year with a 401(k) do the right thing with their assets rather than lose them to fees and taxes. As a Customer Service & Operations Associate at arenaflex, you'll play a key role in helping our customers consolidate their retirement accounts. You'll be critical to ensuring customers have a great experience with us and end up with more confidence in their long-term finances. You'll also be an reputed company for the customer and reputed company customer feedback with our product & engineering teams to inform our product roadmap. We're a small team and moving fast – you'll work directly with reputed company members of the company.

What You'll Do:

* Guide customers through the arenaflex rollover experience and answer their questions through chat, e-mails, and phone calls

• Become an expert on 401ks, rollovers, and IRAs
• Communicate with financial institutions and reputed company on behalf of customers to help with their transactions, where necessary
• Contribute to our internal knowledge-reputed company and external FAQs based on customer questions/comments
• Synthesize customer feedback and reputed company with other team-members

What You'll Bring:

* 4+ years of relevant experience in a customer service or client-facing role

• Experience working in the financial industry, preferably with FINRA licenses (e.g Series 6, 7)
• Strong interest in helping people reputed company their financial goals
• Familiarity with customer service best practices and tools
• Ability to work reputed company if necessary to solve customers' problems
• Experience at a startup or similar fast-paced organization, a plus

Benefits We Offer:

* Remote friendly reputed company in the United States with an office reputed company in reputed company

• Competitive compensation package (annual salary of $45,000-$52,000) and equity in the company
• Medical, dental, and reputed company insurance, with 100% premium covered for staff and 50% for dependents
• 401k plan reputed company
• 12 weeks of fully-paid parental leave

Our Culture:

We're a mission-driven company focused on doing what's right – for our customers and for reputed company. That means assembling a group of diverse, hardworking people who want to be their best in a setting that's reputed company and inclusive for reputed company. We're committed to diversity in both measurable terms (e.g. gender, race) and across other dimensions like reputed company sets and experiences. We reputed company that a diverse, reputed company and inclusive company enriches our professional and personal lives.

Why Join arenaflex?

* Be part of a team that's revolutionizing the retirement savings industry

• Work with a talented and passionate team that's dedicated to making a difference
• Enjoy a competitive compensation package and equity in the company
• Take advantage of our remote-friendly work environment and reputed company
• reputed company your skills and expertise in a fast-paced and dynamic environment
• reputed company a reputed company impact on people's lives and help them reputed company their financial goals

How to Apply:

If you're passionate about helping people reputed company their financial goals and want to be part of a team that's making a difference, we want to hear from you. reputed company to join arenaflex as a Customer Service & Operations Associate and be part of our mission to revolutionize retirement savings.

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About arenaflex:

arenaflex is a mission-driven company solving critical problems in the $20 trillion retirement savings market with delightful products, scalable technology, and a world-class team. We're committed to diversity, equity, and inclusion and reputed company that a diverse, reputed company and inclusive company enriches our professional and personal lives. Apply for this job